", "I have a clean criminal record and am happy to comply with any background check you require of me for this role. With some great advice from some mentors in my role, I have harnessed that fear into the ability to go above and beyond for my patients to help ensure that I've done my part to create a great health outcome for them. ", "I once worked in a very difficult environment and toxicity really started with our leader. Just some food for thoughthow does this response align with the Kaiser Permanente philosophy? My idea was to talk to users of EHR systems at all levels. If it is fair to ask, can you talk about the type of environment I would be joining at Kaiser Permanente? I would look forward to working in an organization of this size to better experience an even wider amount of diversity. In a community-type setting, my main goal is to build relationships with my patients to keep them coming back to me for their care. ", "In looking to further my career in the healthcare field, I know that Kaiser Permanente has the highest of quality standards for the care that they provide. This could include increasing budgets or improving patient care. I love working with like-minded people who set challenging goals for themselves. A five minute walk or a quick conversation with a colleague can make a world of difference in breaking up a hectic day. Talk to your interviewer about continuing education you have participated in recently, any conferences you regularly attend, or any seminars you have taken in your field. ", "Delivering bad news to a patient is very difficult. These 8 tips can help you prepare for a safe and healthy summer trip. ", "Every day at work, I remind myself that everyone I come across has their struggles. "I would treat the situation and communication very delicately. I have a kind and outgoing personality. Every day I learn something, and that's because I choose to get better. I fully understand that there is an art to being properly organized when it comes to the availability of supplies. I was tasked with spearheading a task force. My personality would positively benefit your team at Kaiser Permanente through my consistent approach to doing the right things in patient care. A large organization like Kaiser Permanente walks a fine line when talking about promoting from within because departments want long-term retention while also wanting their employees to reach their goals within the walls of the organization. ", "I would describe myself as a hard worker. ", "Knowing that Kaiser Permanente employs over 200,000 people and has an extremely diverse workforce, I truly value diversity and the importance it plays in a sound and successful business. "I'm a very easy-going person, so I do well both working in an individual setting as well as in a group setting. "I am very much a people person and excel at building and maintaining relationships with others. In the future, I will like to be a PA and help more people.". "I used to volunteer at the humane society, and there were times I would volunteer, and during my shift, I would be there alone either organizing the supply pantry or cleaning out kennels and other times I would be working on fundraisers with the group in the community. The patient, staying because of back surgery, was unable to hit the call button. I am a people person and build relationships with my coworkers and patients alike. Founded in 1980, the medical group has more than 1,700 Permanente Share your strengths as a problem solver, and the ability that you would come up with innovative solutions on the job at Kaiser Permanente. I would then make sure I had a face-to-face conversation with someone versus an email or text and ensure the right setting for the conversation. I really enjoyed both aspects and believe in a professional setting such as Kaiser Permanente, I would be successful in both a team-based setting and an individualized setting. It sounds as though you have exceptional patient service skills! My approach is to tune out the negativity and try to figure out why the personality is difficult. ", "I'm human, and of course, I feel sad if one of my patients has bad news if a customer dies or something happens to my coworkers or someone I care about, but I also don't let those feelings affect my job and productivity.". For getting a job at Kaiser, the following steps need to be considered- Tips Throughout my shift, I would take my meal breaks so that I could have that time to replenish my energy and decompress before getting back to my duties. ", "From a young age, I was raised around a farm and animals are a huge part of my life. Prepare for Kaiser Permanente Assessment Tests - JobTestPrep Talk to the interviewer about your emotions and if they have ever affected your productivity at work. She told me she had actually handed me a fifty-dollar bill, not a twenty-dollar bill, and that I had not given her enough change. When the pharmacist noticed I fix my mistake, and from that day, I double-check the quantity in the bottles in case the quantity changes.". I have enrolled myself in an evening/weekend workshop for the next six weeks. Are there any resources from Kaiser Permanente that you could subscribe to, and then mention in your interview? If you are passionate, you could choose to refer to yourself as expressive, communicative, open, and unreserved. Maybe you can see opportunity when others can only focus on the issue. Regin Elige tu regin. I am always sure that when at home, my family gets my attention first. Currently, I am at a beginner to intermediate level; however, I would be more comfortable at an advanced level. "In my last volunteer role, I supported a fundraiser for the women's shelter. I did some volunteering in the past at a local hospital and worked on a slower-paced administrative wing and also in a fast-paced environment in the kitchen, and I didn't dislike or struggle with either. I would strive to get to know each patient as an individual, respect their values, beliefs and preferences, build a relationship of trust, and promote their best interests. ", "Do my job and do it right. Human beings all grow up in different manners and under different philosophies. I value the input and ideas from all members of teams that I work on, and a diverse workforce opens the organization up to many more ideas. ", "Early in my career, I was working a night shift with minimal staffing on our unit. He quickly changed his behavior and attitude, and you could really tell a difference in our team's productivity, collaboration, and morale. I am most comfortable, and happy, in this type of environment because it offers me unique learning opportunities. I learned a lot from each volunteer, and because we had such a diverse team, we were able to share ideas and solutions to problems that we may not otherwise have been able to come up with on our own. My organized and efficient communication skills will be an asset to Radiology when communicating with other departments.". I greatly value diversity. Excellent! But her prescription was on troubleshoot, and no one order it. ", "I'm a bit of a nerd. Perhaps you use a particular app or software. Talk about your qualifications and skills that will help you to do this job well. These are all excellent skills to have, and you sound very talented! In the end, I try to always treat others the way I would expect to be treated if I were in their shoes. I would keep myself organized by utilizing an electronic calendar and OneNote to keep my tasks and priorities highlighted. That way, it's easier to transition care, and the patient has all their info in the same place. Ensure that your answer does not include a factor that would make you appear unfit for the job that you are interviewing for and reiterate how you effectively handle this stressor in your work. Use a specific example and describe how you handled the situation and any lessons that you learned moving forward to prevent it from happening again. I'm able to effectively communicate by asking questions if I don't understand something or need clarification and also by recapping what I do know or have completed so that everyone is on the same page about the work that has been done. Once they get to know me, my colleagues know that my mind is continuously thinking of new ideas and only speaking about them when it is determined to be a good time. Nice! Discuss the ways that you would build strong and healthy relationships if hired. They are also looking to hear that you understand the greater role this job plays in providing excellent service to the patients and fellow colleagues that you would be serving in this role. You've answered well by sharing that you face stressful situations head-on. It sounds as though you lean on a variety of reputable sources, which the interviewer should be happy to hear. We came up with a solution that meant they could complete their tasks independently, and the rest of the group would review their contributions. Learn more here. ", "Patient adherence, the idea of patients, not taking their medications like they are supposed to, and affecting their health, can be stressful. I am registered at powerpack.com, where I get emails with anything new that happens in the medical field. I also dislike when the morale of the lab is low. I greatly value the information shared between fellow professionals in our field. At Kaiser Permanente, there may come a time when you have to calm down a situation with an angered patient, family member, or colleague. That question can start up a great conversation, and you may learn a thing or two as well. Being organized and prioritizing what tasks I needed to do that week helped me stay on track with my schoolwork. I tried to always keep a positive attitude and remain flexible, knowing that being short-staffed was a stress to everyone, so I was willing to do what was necessary to keep the team moving together. "To be able to provide excellent customer service, I will need the proper training and guidelines to follow so I know what is expected of me. I want to offer my strong skills when it comes to building patient rapport and help to improve the satisfaction of everyone that uses the services of Kaiser Permanente. Contact us here. ", "No problem. ", "I'm a very detailed and organized person. ", "In this profession, my customers are my patients and their family members and I look to be at my best in providing excellent care and compassion to them. I never give up and will work until I have found a solution to whatever problem is at hand. Furthermore, I consider my coworkers in other departments as part of my customer base because my work can often have an impact on their work. ", "In all honesty, the thought of a poor outcome with a patient is what stresses me the most. 26California-based health care group Kaiser Permanente announced on Wednesday that it expected to acquire Geisinger Health and develop a new company that would focus on value-based care. With most large organizations operating compensation under a pay scale, talk about your willingness to start at the bottom of the pay scale and work your way up if you truly can agree to that. ", "I am super focused when I am stressed so I can make sure everything is done and correct. Let the interviewer know that you can handle an environment that offers diversity by giving an example of a time where you embraced diversity in the workplace. ", "Yes, the pharmacist and I are the ones that order prescriptions most of the time. We completed the assignments together and built some conflict resolution skills along the way. Having worked in the field in Philadelphia for a few years, I am greatly excited about this opportunity with Kaiser Permanente because of the opportunity to work as part of a larger team and to help make this community a better and healthier place to live. Most people love to talk about themselves, and I find it's a great and simple way to start building rapport with others. In fact, if a particular rumor or bad news was being passed along, I would simply squash it and move on. During your interview, your interviewer will want to be assured that you would be a champion for D&I if hired for the position. ", "Outside of my career, my priorities in life are my family and being outdoors. In addition to this podcast, I also subscribe to a couple of industry blogs. ", "I have the basic procedural skills for this team position. We told her we were going to order it and it was supposed to be there that day. If you have a criminal record, you must disclose this. "I feel that I am a great problem solver because I'm a strong critical thinker and I'm very resourceful. Top 25 Kaiser Permanente Interview Questions and Answers in ", "My desire to become a nurse stemmed from my passion for helping people when they are most vulnerable. "In college, I took a business course, and in it, we had a group project with four total students assigned to research a company, do a SWAT analysis, and present it to the class. I know that working as a team is of utmost importance here and the team members having a clear understanding of how we can work together would be extremely beneficial. I believe my drive to collaborate with others and provide excellent customer service for patients would add value to Kaiser Permante's team. I understand the dynamics of a team and what it takes to be successful, and I find great value in working as a team to create positive outcomes. Starting from the entry level will allow me to continue to learn and work up the ranks at Kaiser. The COVID-19 pandemic presented many opportunities to adapt as the situation evolved. Your interviewer knows that any candidate they select for this role at Kaiser Permanente isn't perfect and comes with an area or two for improvement. Take a few minutes to tell the interviewer a few things about yourself. Our job requires multi-tasking, so I tackle one patient at a time while giving each patient my full attention. Nice work! ", "Since my college days, I have taken great pride in my community service by volunteering at the local food pantries and homeless shelters. Assure the interviewer that you are able and willing to pass a complete background check if hired at Kaiser Permanente. There are many tools that you could use to excel in your job but remember - the most significant tools you possess are an excellent attitude and a great team backing you. As you answer, don't hesitate to talk about the things that you enjoy in your free time to show that you have the ability to mentally and physically recharge yourself after a hard day's work. Either way, I always do my best, and I make sure the job is done the way it suppose to be.". I used the facts and not emotions to explain the reason for his delay. I'm very open-minded and eager to learn, and I take direction and feedback well, so I feel that being in a position where I can learn while supporting the team with tasks and duties would be ideal. Read our Terms of Use for more information. This ensures that you give the right amount of information and detail to create a compelling and memorable answer. it "During my first semester of college, I took a communications class that required several group projects. "On a personal note, I love spending time outdoors; it reenergizes me and relieves stress. WebHere are some tips on how to prepare effectively for the Kaiser job interview: Read the I interviewed at Kaiser Permanente (San Francisco, CA) in Mar 2022 "I believe I could improve on some technical skills including Excel and Word. In my search for a new position, it was important for me to find a new employer that embraces diversity & inclusion in their workforce and I'm confident I found that here at Kaiser Permanente. Dress and groom ", "I'm genuinely easy-going, probably from all the international travel I experienced in my 20's.