Thank you for taking the time to leave us a review. The service is also not as attentive as in the past. The, a family property so its fine. Hilton Los Angeles/Universal City - The Pool at the Hilton Los Angeles depending on how many people stay in the room. Matt(Manager) made things right but food was not being replenished at the different food stations. Short walk or you can use the complementary shuttle but we just walked. Discover poolside dining at the legendary Aqua Star Pool and enjoy a selection of light and refreshing seasonal dining specials, signature cocktails, and more. Wish there was a bar at the, hotel definitely going back felt like I was at home. Nothing like last year. and wellbeing of all guests visiting our hotel. Bar/Lounge, Beer, Cafe, Cocktails, Corkage Fee, Full Bar, Gender Neutral Restroom, Gluten-free Options, Non-Smoking, Private Room, Wheelchair Access, Wine Popular dishes Lobster Steamed thermidor 58 reviews Oysters 48 reviews Prime Rib 14 reviews 152 Photos +147 More Menu Seafood + Prime Rib Dinner Buffet Champagne Brunch Saturdays. Find your new favorite tropical cocktail without stepping foot outside the pool. Amazing service! Huge assortment of items. Hotel Resort Pools with Family Day Passes in Los Angeles, CA - Tinybeans Zeeshan, Thank you for sharing a review of your recent experience. Guests will not be allowed in the pool area without a wristband (not required for infants). The hotels 35,000 square feet of event space includes a ballroom that can host 1,000 people. Less selection and lower quantity for a higher price. Make sure you connect with us via Instagram @cafesierrahilton or through our website cafesierrahilton dot c o m for the most up to date information. What are some restaurants close to Hilton Los Angeles / Universal City? Pool Hours: Daily 11 a.m.-4 p.m. You can bundle discounted Universal Studios Hollywood tickets with your hotel stay in a vacation package for even deeper savings. DoubleTree by Hilton at Universal Orlando (Hotel Tour) I drove 6 hours to check in on 4/2/23 and at checkin I was advised that my reservation was cancelled. You should receive and DM with our contact information. The parking used to be complimentary but now its only discounted. Cafe Sierra at Hilton Universal CityResponded on February 3, 2023Thank you for taking the time to review your visit. Claim your listing for free to respond to reviews, update your profile and much more. For a more exclusive experience, book a private shaded cabana. Signature menu items include Mushroom Risotto, Florentine Chicken and Cioppino. We apologize for any inconvenience caused by the hostess's error in seating and for the delay in locating your waiter. I know that people in the industry frequent the hotel or live/have lived there, probably for this reason. Readers have access to exclusive discounts on theme park tickets (like Disneyland and San Diego Zoo) and perks at luxury hotels worldwide through her. 4-star family-friendly hotel near Universal Studios Florida. I feel quality has decreased in comparison to past years. The closest hotel to Universal Studios Hollywood: The Hilton Los Tripadvisor performs checks on reviews. The onsite Californian cuisine restaurant, Cafe Sierra, features brunch. The shuttle to the park was convenient and came approximately every fifteen minutes. Universal Studios Shuttle Available from Metro Station. The quality of the food has really gone downhill. Enjoy delicious culinary options in the privacy of your room. Do Not Sell or Share My Personal Information. Sure, City Walk is a bit touristy but look out for a few gems including Dongpo Kitchen, Voodoo Donuts and Mini Monster for boba with a cotton candy topper. They did have some music, but plenty of empty tables. The pool bar was nice, plenty of wait staff around the pool and a few bartenders at the bar most of the day, a completely different menu than anything inside the hotel, a nice light menu for outdoor fare in central Florida. We are glad that our front desk team went above and beyond to rectify the issues you had. We are glad to hear that Matt was able to make it right for you while still at the restaurant. Sheraton Universal Hotel Near Universal Studios Hollywood Review | La There's are fast food restaurants and a great taco joint at the bottom of the hill - only a 10 minute walk away. Hotel has the right to remove you from the premise if outside food or drinks are found. Our server helped celebrate a bday with live music and cake. For $95 + I expected more than that! Hilton Universal City has a couple of nice rooms for families with king beds and sofa beds. OpenTable is part of Booking Holdings, the world leader in online travel and related services. You can dine poolside at Sierra Pool Bar and Grill or grab your favorite beverage from the Coffee Corner. We hope you will visit us again soon. If you would like to provide additional details on how we could have improved your visit please email contact@cafesierrahilton. Thank you for taking the time to review your visit. We live and breathe it. Treat yourself to fantastic, fresh cuisine at one of our many dining options. Cost: $30 per person, infants are free; Cabana rental is $165 for up to 6 people and includes tv, bottled waters and a fruit bowl Parking: Discounted self-parking for $12 and valet for $22 555 Universal Hollywood Dr. Universal City Tito's Poolside Peach Tea 13 Tito's Handmade Vodka Sweet Tea or Unsweetened Tea Peach Schnapps Summer Tonic 14 Tito's Handmade Vodka St~Germain Elderflower Liqueur Fresh Lime Juice | Tonic | Cucumber Slice Strawberry Basil Lemonade 13 Citron Vodka | Muddled Basil | Strawberry Pure Lemonade Top Shelf Margarita 18 We made sure to share this feedback with management to give them the recognition that they deserve! The staff speaks multiple languages, including English, Spanish, French, German, Chinese, and Filipino. Conveniently located restaurants include Bubba Gump Shrimp Co., Lard Lad Donuts, and Good Neighbor. waiting staffs were very attentive thru out; thanks. Hilton Los Angeles/Universal City - Expedia Keep up-to-date with work at any time in the 24-hour business center. The food was not hot, not even warm. Very good experience, just overpriced. We are glad that you enjoyed your visit and thank you for your kind words. The Hilton is situated on a hill overlooking the Universal Studios and Universal CityWalk complexes, where a world of dining, shopping, and entertainment options await. Larger Corner rooms include queen sleeper sofas, and Suites have more attractive, contemporary decor. We arrived early; but the host was very nice and seated us. Price was extreme $139.00 pp brunch. Thank you for taking the time to bring this to our attention. Thank you again and we hope to serve you in the future. Fans can grab a spot at the indoor bar, or the outdoor biergarten. Also, Cafe Sierra in the lobby atrium serves breakfast. Thank you for voicing your concerns as we are always looking for ways to improve. We look forward to seeing you again soon! Open daily Breakfast 7 am - 11 am Lunch 12 pm - 2 pm Dinner 4 pm - Late Tropics Pool Bar & Grill Seasonal, island-inspired poolside fare will make you feel like you're in the tropics. Good service but would never come back. Feel free to send us where this information can be located so that we may correct it. I believe you can order other made-to-order items but we didnt have any need. Please accept our apologies for the inconveniences you experienced. Sophisticated and approachable, this New American steakhouse redefines the classic steakhouse with innovative preparations and contemporary twists. We love food. Clyde, Thank you for the feedback as it will help us improve future guests' experiences. The Hilton Los Angeles/Universal City hotel is perfect for travelers looking to explore some of Los Angeles' greatest attractions. We are glad you enjoyed dining with us. A lazy river. Adults $139+; Kids $45 (Ages 5-12). Female server was very attentive. Food was delicious. For wellness, the heated outdoor pool is spacious and surrounded by beautiful landscaping. Cafe Sierra at Hilton Universal CityResponded on December 27, 2022We are very sorry to hear about your negative experience. Nearby attractions include The Wizarding World of Harry Potter (0.3 miles), Universal CityWalk Hollywood (0.3 miles), and Studio Tour (0.2 miles). There are no resort fees or parking fees. PDF Coconuts Menu | 4622 - Hyatt We loved the fact that we were guaranteed connecting rooms. We appreciate your feedback and will continue to review our pricing accordingly. Front desk was very accommodating and polite when I needed room service, extra towels or pillows. Hilton Los Angeles/Universal City - Hotels.com The food is excellent and a variety of food. They added the most wonderful guitarist Roger Espinoza. Or pair fresh seafood with handcrafted cocktails at the Lobby Bar. Click here for rates & reservations at the Homewood Suites by Hilton Orlando. The safety measures put in place in response to the Covid-19 pandemic are there to safeguard the safety Rates can spike at times; travelers looking for a budget stay nearby can consider Nite Inn at Universal City. Great customer service. So how in the world would you allow someone to cancel my reservation without the correct information or matching credit card #?!?! HoursTuesday Saturday: 6pm 10pm*Subject to Change, See Front Desk for additional availability, Reservations:Book through OpenTable Here. Take your pick from our wide variety of casual dining venues. Heated, Great location with a handy free shuttle to city walk. We appreciate your kind words and look forward to serving you in the future! Food was excellent and server victor great and super attentive with my 80 year old folks and to my family so glad we relaxed at lobby bar, Great for visiting universal studios ! Top room amenities include air conditioning, a flat screen TV, and a refrigerator. Thank you for voicing your concerns as we are always looking for ways to improve. Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge. I shall return! We look forward to serving you in the future. Sun 7:00 am10:00 am Noli bellman hands down awesome customer service friendly kind and great sense of humor. more. Service is outstanding. When he asked me to confirm my phone number, email address and city of residence- none of the information I provided matched what he had. The beds were comfortable but there was poor circulation in the room so all the windows immediately were steamy after a shower and remained that way for the whole night. Its weekend seafood buffets draw big crowds, including lots of locals. There was guitar playing throughout the dining experience. Hilton Los Angeles / Universal City Features, 555 Universal Hollywood Drive, Los Angeles, CA 91608-1001. As part of our sustainable initiatives, Davids Club Bar & Grill is now anOcean Friendly Restaurant! It is a sizable, perfectly fine buffet with dim sum, fruit, eggs, cereal, various hot items and more. In order to provide the highest quality seafood & prime rib buffet in Los Angeles our price has increased due to market conditions and some items during our reopening. Thank you for highlighting our staff. The pool area is open 6 a.m. to 10 p.m. daily. Located close to Universal CityWalk and Warner Brothers Studio, Hilton Los Angeles/Universal City provides a poolside bar, a terrace, and a coffee shop/cafe. All Rights Reserved. For some rest and relaxation, visit the hot tub. A highlight of the hotel though is its outdoor heated swimming pool and cabanas (available for rent, which would be a nice reprieve during an LA summer). On-site dining options include a casual coffee bar and restaurant, a poolside lounge and a bar with a rotating lineup of live music. At the time of our stay, the buffet was $34 per adult and offered a variety of baked goods, bagels, toast, cereals, eggs, and other hot dishes. Work off your theme park treats at the hotels modest fitness center with free weights, cardio equipment, and strength training equipment. Hilton Los Angeles / Universal City Pool Pictures & Reviews (CA) We are glad you enjoyed your stay and look forward to hosting you in the future. Monday - Friday Opening at 6 am. We will share this with our team to let them know how we are doing. When I mentioned it to the server, he went in the back where they were putting the food away to close and gave me a container with a slice of cake that I already had while eating at the buffet. . Its a five-minute walk to the Studios main entrance and about 10 minutes on foot to CityWalk. The hotel also runs shuttles to Los Angeles International Airport (LAX) and Burbank Airport, both for an additional fee and with a reservation for those who prefer to go carless. more. It's also popular for meetings and private events. We are glad you enjoyed dining with us. Amenities in each include a seating area, television with premium channels, coffee maker with Starbucks coffee and Tazo teas, empty mini fridge, and floor-to-ceiling windows. Linda was phenomenal. Will not return. Thank you for taking the time for reviews your stay. Now serving Breakfast, Lunch and Dinner! A 2016 renovation of the lobby created a bright and modern space, with light cascading in through multi-floor windows. The perfect daycation awaits at Hilton Universal City! Pricing starts at $205 or 38,000 IHG One Rewards points per night. The chairs were old and torn. Though the location basically underneath the 101 Freeway might not look appealing at first glance, the hotel is soundproofed and only a five-minute walk to the intersection of Hollywood and Vine. Does Hilton Los Angeles / Universal City offer any business services? Valet and self-parking are available, but it's a bit pricey. We look forward to serving you in the future. Please accept our most sincere apologies. The staff did sing Happy Birthday the other tables who were celebrating but not me. Brunch has been deteriorating at this location. The restaurant was freezing cold. They had whole lobsters. Read all questions about the pool (10) Read all Q&A (211) Featured pool amenities Outdoor pool A nice outdoor pool and hotel tub. We appreciate your feedback and will continue to review our pricing accordingly. Enjoy casual dining at Caf Sierra restaurant offering California, Continental and Chinese cuisine. Room was dirty/smell, outdated, hand bar broken, TV sounds not working, carpet dirtybad customer serviceroom and hallway in first floor looks creepy and suffocatedvalet expensivenot recommending this hotel. We are glad you enjoyed dining with us. Dining & Drinks | Hilton Orlando Food was okay. You definitely feel like youre in Hollywood when at Sheraton Universal Hollywood. It is a good place to eat! We appreciate your feedback as we continue to review our pricing accordingly. Thank you for the feedback as it will help us improve future guests' experiences. From fine dining to casual grab-and-go flare, there's a flavor for every craving. Hotel rates at the Homewood Suites typically range from around $125.00 per night to more than $200.00 per night based on the room type and time of year. I enjoyed the food. Excellent Service; I have been a returning customer since 1994! little gem lettuce, croutons, shaved parmesan. Hilton Los Angeles/Universal City - Travelocity We hope you will visit us again soon. We look forward to welcoming you back! While at one point we offered the lower price with the lobster as an add on a vast majority of our guests expressed they would rather we bring back AYCE at the higher rate. We are sorry to hear you did not enjoy your visit. Our four diverse fine dining venues are designed to cater to all tastes, offering a wide selection of dishes from around the world. There's also a business center has multiple computers, but Wi-Fi is free only to Hilton Honors members. It seems like new management there than in the past. Thank you for providing feedback on your recent visit. I LOVED this buffet when it was $85, $20 per lobster, late summer 2022. Memorabilia, celebrity photos and reminders of Hollywoods Golden Age are sprinkled throughout the hotel. When deciding which hotel to choose, one important consideration is the loyalty program that is most advantageous to you: Marriott Bonvoy or Hilton Honors. However, during a recent stay, we were pleasantly surprised by the old Hollywood decor throughout, the quality of our room, and delicious in-room dining. Sat 5:00 pm8:00 pm, http://www.cafesierrahilton.com?y_source=1_MTU0MDU0MTMtODYwLWxvY2F0aW9uLndlYnNpdGU=/, AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa. We've never had an issue like this when staying at other Hiltons and the kids meals have always been included in the bed and breakfast rates. ft. Sierra Ballroom, or hold conferences and meetings in the hotel's 32,000 sq. Guests enjoy the 600 square feet of space and Club lounge access. Sun 11:00 am1:30 pm All guest rooms and suites feature attractive decor and have high-speed internet access. Thank you for sharing a review of your recent experience. Amazing customer service, everyone went above and beyond to make us feel welcomed, i would definitely want to return to this place, everything is super comfortable, from the room to the pool, but the highlight was the employees, they always smile and listen, very happy with the experience, i highly recommend this hotel. Our team is committed to providing high-quality customer service, and we are thrilled to hear that we made a good impression on you. This intimate venue serves freshly prepared sushi rolls, nigiri, and sashimi, along with flavorful noodle dishes and specialty cocktails. Plan any special occasion at the Hilton Los Angeles/Universal City hotel. Tripadvisor performs checks on reviews. INDEPENDENT AFFILIATE, CADENCE TRAVEL Ill never go back, dont waste your time or money. When we turned up to the restaurant in the morning, we were told our breakfast only covered the adults registered in the booking and would have to pay for each child (including adult charges for the two eldest children - exorbitant for the quality of the breakfast)! The Lighthouse Lounge in the lobby features craft cocktails and live music. Learn More The Lobby Bar Learn More Monkey Business This adults-only venue is located at the fifth-floor rooftop infinity pool. Because valentines was so booked o decided to take babe here like a week after because its still a celebration.This place was so amazing the food was beyond fantastic literally lol the unlimited mimosas is what did it for me I fell in love ,I was mad they couldnt find my reservation . FIVE on the Hill Wi-Fi is free only for Hilton Honors members. Whatever youre craving, we have a flavor to satisfy it. Cafe Sierra at Hilton Universal CityResponded on March 7, 2023Thank you for highlighting our amazing team in your review. The DoubleTree by Hilton at the Entrance to Universal Orlando is one of the closest off-site hotels to the Universal Orlando Resort. We appreciate your feedback as we continue to review our pricing accordingly. The, The upper-middle-range Sportsmen's Lodge and Hotel drips with style and design features that combine old and new Hollywood, with 190 sleek rooms loaded with colorful details. The price of $95 is not worth it. Sue, Located close to Orlando International Premium Outlets and Universal CityWalk, DoubleTree by Hilton at the Entrance to Universal Orlando provides a poolside bar, a terrace, and shopping on site. Therefore, should an individual not comply with Daybeds can be cancelled by 10:00am PT on the day before your booked date. A full coverage cabana with: sofa, two chairs, coffee table, and flat screen TV. The Hilton Los Angeles/Universal City hotel is perfect for travelers looking to explore some of Los Angeles' greatest attractions. Our first visit to this hotel turned out to be better than we expected. It is usually best to book Sheraton Universal City directly through Marriott.com using the discounted Bonvoy rate. This is unlikely of our restaurant and staff. We appreciate your kind words and look forward to serving you in the future! Answer from Hilton Universal Aug 2022 | Our gym is open 24/7 and our pool hours are 5:30 a.m. to midnight. Food was delish and the ambiance is so cozy. Oyster was frozen not fresh.
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