Cabanas can be cancelled by 10:00am AST the day before your reservation date. Book from April 14, 2023 until September 5, 2023 for stays through December 30, 2023 (stay dates may vary by property). Located at the award-winning Isla Verde Beach, minutes away from downtown San Juan, Puerto Rico . Housekeeping cleaned the room every day and that was appreciated! We never saw a wait staff person. Poised perfectly within close proximity to the airport, as well as the iconic city and shore San Juan is known for, Fairmont El San Juan Hotel has become a favorite hub for special events. Experience our sky lab and take your fitness routine to new heights in a unique outdoor rooftop facility. Great drinks and experience. We do apologize for any lack of service during your stay. Resort fee $60/day. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. 874 reviews. Book with Confidence :Flexible cancellationandsafety protocols. 2 reviews. Value 3.9. The music was loud and club-like. Reservations must be made via participating Accor websites. Good. Please rest assured that we are taking the appropriate measures to address the topic in mention. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Juan, on the award-winning Isla Verde Beach in Puerto Rico. POOL CABANAS + DAYBEDS Fairmont El San Juan Hotel is rated 4.3 stars by 134 OpenTable diners. At Fairmont, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. provides you with the opportunity to experience the beauty of the island safely There was no cork screw in the room , nor a shoe horn , both of which are typically available at a Fairmont . Thank you for your patience. nearby areas, or we can arrange for an in-house doctor to complete your test at Access to the beach is quick and convenient, and there are plenty of pools in which you can relax and unwind. Delight with our exclusive menu from El San Juan Beach Club, featuring exquisite options and inventive cocktails that re-imagine local flavors with a modern palette, while enjoying vibrant weekly entertainment. The beach staff was helpful with towels, chairs, and umbrellas. We booked the vacation a week before after having to cancel our vacation in Mexico. 7.9. Located at the award-winning Isla Verde Beach, minutes away from downtown San Juan, Puerto Rico, the hotel artfully blends the best elements of yesterday, today and tomorrow. At Fairmont El San Juan Hotel, Day Passes can be cancelled by 10:00am AST the day before your reservation date. 1,506 reviews. - Plenty of towels by the pool and at the beach - Beach is very nice- wind direction will determine whether its calm or choppy. Everything you need is right there. Maximum 2 rooms at the Members Rate can be booked per member, per staying date. Fairmont El San Juan Hotel - Tripadvisor Top-Rated Spas in Puerto Rico | Discover Puerto Rico Ample beach chairs, and great service(drinks, food, etc). The food was great and the drinks were amazing. CAA - Fairmont El San Juan Hotel Isla Verde / Carolina. 2023-04-21. By Annie Archer Published on July 16, 2022 Maria in the Cana restaurant was absolutely wonderful and a bundle of information on the best places to go! At this price point I would. Givenchy Le Soir Noir Rituals - Fairmont Singapore luxury Hotel Overall I like the location , gym , and ambience of the hotel . On the day we arrived, the restaurant we chose for dinner had closed by the time we got there--5:45pm! Andres at the towel counter was excellent, very friendly and attentive. View all properties on our map and list page. Embrace the hotels lush pool area by reserving a daybed or luxury cabana, featuring butler service, a mini refrigerator, digital safe, HDTV, wi-fi and more. Enjoy a luxury stay at Fairmont El San Juan Hotel: located on Isla Verde Beach, this hotel offers authentic Puerto Rican hospitality and entertainment. As we left, we noticed 3 men scoping the area and acting suspiciously. Communication features. The only good thing about not seeing a server was that I didnt have to meet the $125 food and beverage minimum. Thats the real reason we chose this place. The suites were great and the rooms were clean. Review collected in partnership with Curio A Collection by Hilton. If you like, we'll notify you by email if this restaurant joins. Your ideal, relaxed day in Puerto Rico awaits with this wonderful resort day pass, book today as space is limited. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. The wellness center is not to be missed and I am sorry we didn't have more time to sit and enjoy cocktails and live music. 0000011360 00000 n elegant past and present seamlessly, with warm textures and subtle ocean hues. Situated on two miles of the pristine Isla Verde Beach, Fairmont El San Juan Hotel is an oasis of 388-guest rooms, including 84 suites, and poolside and oceanfront villas. Take the Marginal until exit to Piones, Isla Verde. My friend and I went to the lobbys bar during a Sunday afternoon. Juan our server was very attentive. We would definitely stay here again in a few years when our kids are older.Thank you to all the staff for making our stay such a great one. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We very much appreciate your comments regarding your stay at the Fairmont El San Juan Hotel. This was a pricy hotel that boasted AAA Four Diamond Service. Guests must be able to get in and out of transportation. After Platos Restaurant and Lupis you will find El San Juan Hotel to your right hand side. Travel. #8 of 15 hotels in Isla Verde. Mine are younger hers are older. 0000103975 00000 n Download the Accor ALL app on the App Store - new window, Get the Accor ALL app on Google play - new window. negative test result upon arrival, we can assist you with several options, Omakase Dinner at the Sushi Bar. Wasnt friendly was the fact I have a special needs child and the guest relations Didnt try to accommodate us properly they had ZERO compassion and they are not prepared and trained to accommodate special needs guests..They seemed to care less from the minute we stepped to the hotel til the end. hotel day passes Apr 07, 2023; San Juan charm on condado beach? Take your vacation beyond limits with up to 20% off your stay, SPA IN THE WILD: Luxury Spa & Wellness Experience. Best to ask the hotel directly. 9.0. Check-out 11:00 am. You have Javascript disabled. Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. Ate lunch at the restaurant. Write to Fairmont Hotels and Resort: 155 Wellington Street West. This topic has been closed to new posts due to inactivity. So its really for 2 people. 0000104722 00000 n Ro Grande. Fairmont El San Juan Hotel Pools, Beach & Cabanas Any one over the 2 has to plan on sitting somewhere near by. Thank you for making our experience memorable. including testing centers in the Luis Muoz Marin International Airport and 2023-04-18. 0000009136 00000 n PR_Bob. Total misdirection from the hotel. lobby live entertainment, 24/7 access to Fitness Center, entry Brava Night club. The food was good, drinks were good! Miami. Fairmont El San Juan Hotel, Isla Verde. From hotel, take Isla Verde Ave (Route #37) on left, going East. San Juan Hotel Recommendations Apr 19, 2023. No chairs . We spent the Easter holiday at El San Juan and below are my notes: - No blankets available for sofa bed (they gave us 4 sheets and said 'sorry') - Dinner at Meat Market took 45 minutes for food to arrive (no offer of compensation) - Music at pool is WAY TOO LOUD - Upon arrival tile floor in room was 'greasy' and slippery - Floor lamp was broken / bent - Toilet paper was loose, kept tilting to on side - Room in general is very dark - No cream for coffee at Cana on 4/7 - Rain on 4/8 - multiple leaks in lobby ceiling with. Swim up to the tiki hut in the middle of the pool for your favorite cocktails and beverages. Well located, good service - but too busy, Anonymous Families - 4/21/2023 Confirmed reviews ALL. Not always, but there was some inconsistency there. The pool was very clean and the drinks were tasty. The location was close to the airport, close to old San Juan and on a nice stretch of beach. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Yosue is glad that you enjoyed your stay and hopes to see you again soon. The beaches in PR are all public. The staff were all amazing. We did the $450 cabana for 4 people. Drinks run about $18 each not including tip. For your delight, we encourage daybed and cabanareservations prior to arrival on Open Table. All things considered though, the kids had a great time and so did we. They had more dinner like options than lunch. Stay away!!!!! Nice retreat - The Royal Sonesta San Juan - Tripadvisor Fairmont El San Juan Hotel: Weekend day pass nightmares! 0000002788 00000 n I also had to spend countless hours in order to receive this last day upgrade. 16 Best Beach Resorts in Puerto Rico | PlanetWare So none of us would ever ever recommend this hotel for any one looking to have a pleasant, relaxing vacation specially if you have a family member with special needs.. Dear Dean J., Thank you for taking the time to tell us about your experience at the Fairmont El San Juan Hotel. San Juan Hotels and Places to Stay. where lively vibes and peaceful ocean views meet. I have been to this property on 3 separate occasions over the span of 15 years and unfortunately it has gotten progressively worse each time. I wouldn't know however, if it still does. Discover inspired cuisine with authentic Puerto Rican flavors by Chef Juliana Gonzalez. Youll always go home enlightened, empowered and ready to live your life more playfully and healthfully. . He was always available. Iconic hotel located on award-winning Isla Verde Beach, Four pristine pools with cabanas to enjoy, Newly renovated guest rooms, suites and villas. For parties over 15 guests, or a restaurant buy-out please email: Tara.Dickie@Fairmont.com. We had a delicious mezcal espresso martini. I wouldn't know however, if it still does. Shirley and the rest of the Fairmont team truly appreciate it. During the week was much better but I would not stay here again. more, You seem to have JavaScript disabled. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The food at their Pizza/Italian Rest is very good as was dinner at the "Meat Restaraunt". Do the hotels in the area allow a day pass to tour the aite and use the beaches? $79 per person plus taxes and gratuity . Overall very clean. Accommodation: Fairmont El San Juan Hotel. I will share your comments with our team. It took me over an hour to even reach the cabana person about modifying our reservation. esjinfo@fairmont.com. Add to that her sweet smile and hospitality. Reviewed There are loud pool parties that take over two of the main pools on the weekend(Hotel is much quieter during the week). If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. wheelchair accessible with shower, hand held shower, height adjusted features At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Situated floors 4-7 in the Grand Tower with Partial Ocean Views, - See 1,503 traveler reviews, 1,404 candid photos, and great deals for Fairmont El San Juan Hotel at Tripadvisor. Despite 4 notifications to the hotel staff, the toilet was broken during our entire stay. Enroll now. It's unfortunate to hear that you didn't enjoy your time with us, and we apologize for any lack of service during your stay. 6063 Isla Verde Avenue, Isla Verde, PR 00979-5706. 0000016403 00000 n islands heritage, artfully blending the best elements of yesterday, today, and Members' rate available: Save up to 10% at participating hotels with our loyalty programme. From Airport North: Take the first exit to 26 west. Yohelen, was amazing, very friendly. Keep an eye on your belongings! Its great for a day of fun with family and friends. During these times, traveling to Puerto Rico The perfect addition to our pool experience. We had dinner in the Italian restaurant it was great. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-109489530', '');}, 'log_autolink_impression');San Juan. Best to ask the hotel directly. Our server was extremely attentive and we didnt have to wait long for drinks or food. Thank you again for sharing your experience. Book Fairmont El San Juan Hotel, Isla Verde on Tripadvisor: See 1,507 traveller reviews, 1,407 candid photos, and great deals for Fairmont El San Juan Hotel, ranked #8 of 15 hotels in Isla Verde and rated 4 of 5 at Tripadvisor. This is never our intention, and we'll be sure to discuss all of your comments internally to ensure that we are still providing the best service possible. OpenTable Diner. . Embrace the hotel's lush pool area by reserving a daybed or luxury cabana, featuring butler service, a mini refrigerator, digital safe, HDTV . Agreed. For assistance with your inquiries, see more information at the bottom of the page about how to contact us. Check-in 4:00 pm - hbbd`b``3 endstream endobj 254 0 obj <>/Metadata 13 0 R/Pages 12 0 R/StructTreeRoot 15 0 R/Type/Catalog/ViewerPreferences<>>> endobj 255 0 obj <>/Font<>/ProcSet[/PDF/Text/ImageC]/Properties<>/XObject<>>>/Rotate 0/StructParents 0/TrimBox[0.0 0.0 612.0 792.0]/Type/Page>> endobj 256 0 obj <> endobj 257 0 obj <> endobj 258 0 obj <>stream Fairmont is part of Accor Copyright Exceptional meeting spaces and high-touch service make the hotel a memorable source for one-of-a-kind business gatherings. - Great cheap food and drink options on the beach. We arrived Wednesday and were greeted by Yvonne and she made us feel so welcome,and asked if there was anything else she could do to make our stay special. we are back now for a second day. I will share your comments with our team. We did enjoy the cabana but it was stressful accounting for where people are sitting so it was a bit of a rough start. View all properties on our map and list page. Unvaccinated passengers arriving on domestic flights are required to show a negative test result taken 48 hours before arrival time. I totally recommend the cabanas! This hotel has pampered us beyond recognition and I honestly dont know if we will ever be able to replicate this trip unless we come back to this very spot for every vacation from here on! Thank you for your patience. Joins us for a special Mother's Day Brunch buffet style offerings Live Stations and our extravagant dessert station! More. Upon arrival enjoy a welcome drink and immediately feel your troubles melt away. 12 reviews. Email Fairmont Hotels and Resort: via the contact page. The hotel is top of the line with with ambiance and entertainment.
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