Currently, check cashing at Walmart is not available in NJ and NY. have never owed any taxes from the irs. I WILL NEVER USE THIS SERVICE AGAIN. Privacy Policy. It has been a failure on their part. Then he can check with the IRS to see if they can explain the $507 payment and if his Federal refund has actually even been sent. (This line has no information on Economic Impact Payments.). You can find your status within the TurboTax product. After the tax return has beenAcceptedby the IRS (meaning only that they received the return) it will be in theProcessingmode until the tax refund has beenApprovedand then anIssue Datewill be available on the IRS website. We'll help you get started or pick up where you left off. If so, it comes separately in another deposit straight from the state tax agency. There must be more to your story if you think it was not your Federal refund. After filing eith Inuit Turbo Tax for YEARS, March of 2022 they fucked me over and took more than HALF my refund with hidden fees and bullshit excuses. Its on the home screen. Glad to see Turbo Tax website finally posted a link to SBTPG for us to continue our scavenger hunt. This is a user community forum. They deduct the money that you owe for TurboTax plus a fee to pay with refund. Real experts - to help or even do your taxes for you. If so, only the Federal refund goes through SBTPG. SBTPG already deposited some of the money, so why are they holding the remainder up now? It looks like the forum privacy filter redacted your email address above for your privacy/security. Here's how to get to their refund lookup tool: SBTPG has a phone contact page at the following link. Premier investment & rental property taxes. We don't know what the $230 includes unless you list the products you used. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. So if you have the tax products pe1 reflecting on your bank account, you can get in here to find out what it means. I spoke with someone and they walked me through the fees - looks like they added on something I didn't ask for, which wasn't a big deal - but even after that I was short $50 less than I should be. Your email address will not be published. And if you save a PDF of the return with all the worksheets you will see this in the Bank Processing information. This is a public user community forum. I just left you some info in the other thread at the link below on how to check with SBTPG (Tax Products Group) to see what your deposit was for. You have clicked a link to a site outside of the TurboTax Community. I figured it out from the deposit into my account and several other sources. That payment method also has an additional $40 service fee ($45 for California filers) and possible sales tax. i recieved a notice last week that the refund was being deposited in my account but i never received it. That's handled by an intermediary company called SBTPG (aka Tax Products Group.) Check this IRS "Where's My Refund" tool to see if your Federal refund has been released and sent. It may lead to more research or give you the answers everyone has been looking for. The IRS sent your federal refund to the third party processor, Santa Barbara Tax Products Group, so they could deduct the TurboTax account fees and their service charge. Be sure you enter the correct SSN and filing status. Ok my tax refund was 4124 but a received a pe2 on my account with 3900 and my irs status still says refund approved NOT refund sent. is it from irs or from the tax consultants with which i filed? I went to go check my refund in my bank account and it is coming from a company called TPG PRODUCTS DES:SBTPG LLC and is $200 less than it should be. Viewing your IRS account information. How do I file a nonresident state return? $1600? Comparing Open vs. Ask questions and learn more about your taxes and finances. why is there an extra $39.99 charged outside of whats already been listed? You have clicked a link to a site outside of the TurboTax Community. Do not go by any summary screen in TurboTax that shows a "Total refund" or "net", which combines the Federal and state amounts into one figure. Any and all help is greatly appreciated. This option also has an additional charge from the bank that processes the transaction. I have dealt with turbotax before and never had issues like this year.First they made a mathematical mistake that cost me.now I received my remainder of my tax and the THiRd Party Santa Barbara bank got more than me really. A state refund comes directly from the state tax agency. Also be sure you are using the Federal amount before any TurboTax fees are taken out (if you chose that option. 4 Customer must obtain a Refund Transfer (separate fees apply). For your privacy and security, please do not post personal info in this public forum. You need your filing status, your Social Security number and the exact amount (line 20 of your Form 1040) of your federal refund to track your Federal refund: https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund, https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Did the information on this page answer your question? I again used Turbo Tax to do my 2019 taxes. Yes. If the Taxpayer Advocate can't/won't help you, ask them to transfer you to an an IRS agent. In California, the fee is $45 (where it is bundled as Premium Services).. Yes, I do have $600 on line 30. I had a deposit in my account from tax products pe1/sbtpg llc. This also includes past Child Support payments. We don't know what the shortage "over $1200" refers to, but based just solely on the amount, a possible guess is possibly something stimulus-related (Stimulus 1 or 2).Or it may be due to something completely different, such as an offset or recalculation of some other credit, etc. https://ttlc.intuit.com/community/refunds/help/who-provides-pay-with-my-refund/00/26410. SBTPG has a phone contact page at the following link. If I have to pay a fee Iwill never use turbo tax again . If you filed on paper, check Wheres my refund? If you want to check with the third-party company to see what they received from the IRS, you can use the SBTPG refund lookup tool at their website. I didnt have any fees because mine were simple, Last year they had a similar issue where this exact thing was happening and those werent receiving their whole deposit. In addition to the product fees and possible sales tax, there is a $40 service fee for that payment option ($45 for California filers). If you chose to pay your TurboTax product fees out of your Federal refund, that is handled by a third-party company SBTPG. EVERYONE I KNOW WILL HEAR OF THIS SERVICE, AND EVERYONE THAT I CAN REACH "ELECTRONICALLY", AND I WON'T CHARGE THEM ANYTHING TO DO IT. You can also log into your temporary account at SBTPG (Santa Barbara Tax Products Group) which initially received the Federal refund and took out the fees. In addition to your product fees there is a $40 service fee for that payment option ($45 for California filers) plus possible sales tax. How to Boost Adrenaline and Get Money Gambling Online. Your ONLY source of information about your refund now is the IRS. Don't go by the total of your Federal and state refunds, if applicable. Here's one, Hey did they ever deposit the rest of your money? Did the information on this page answer your question? If I had asked Turbotax to cut a check would there have been such a fee? Check your spam folder for emails. Then click onPrint Center. Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have yourTurboTaxfees deducted from your refund. TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer. June 7, 2019 4:04 PM. I only received 4k back from 10k. What Is Tax Products Pr1 Sbtpg Llc? - Law info Did you get it after you filed or not enter in the 2nd box? The bank receives your refund, takes out the fees and sends the rest of the refund to you. You might have to look that up so you dont get it twisted. Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have yourTurboTaxfees deducted from your refund. We can tell you how to contact SBTPG (Tax Products Group) and ask them if you don't know what the deposit from them was for. The extra fee is for that optional "pay out of refund" option. You can check the IRS "Where's My Refund" tool to see if there is any message about a change in your refund such as an offset. Ask questions and learn more about your taxes and finances. https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information. ACH credit is an electronic payment method that you may use to pay tax liabilities. Premier investment & rental property taxes. what was this deposit for? Never did I see that a new group was handling the return. (will not allow numbers), so my bank received a deposit of$97 and some change? https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions, https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved. I just received a deposit of frickin $19. To check the status of an e-filed return, open up your desktop product or log into your TurboTax Online Account. There are only 2 places that can touch your Federal refund before it ends up in your bank account (or card)--the IRS and if you chose the option to pay TurboTax fees out of the refund, a third-party company SBTPG's bank. Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund. I would hope that those responsible for setting up thesethese financial arrangements are made aware of the additional work and the poor customer service we have experienced. Or if you want to phone the IRS, you may be able to inquire. and our Tax products pe2 sbtpg llc orig first calif. Tax products pe1 sbtpg llc orig university b showed a deposit into my bank account for 1288 my returns should have been about 500 more. The IRS is opening mail within normal timeframes and all paper and electronic individual returns received prior to April 2021 have been processed if the return had no errors or did not require further review. to receive guidance from our tax experts and community. 5 Things to Expect After Your Solar Panel Install. At the end of my doing my returns it said I can be exempted from the paid thing. I am also missing a few thousand I only got $79 i think this is a joke right? to receive guidance from our tax experts and community. The description for the deposit often says something like Tax Products PE1 or something similar. You will NOT receive notice from the BFS Office prior to this happening and you will receive a letter AFTER the deadline for filing has past. Tax Products Pe1 Type: Sbtpg Llc Id: 3722260102 Co: Tax Products Pe1 The funds were sent to SBTPG and 481.76 of the total was deposited into my account. Sorry you're having trouble, but you're preaching to the choir here. By clicking "Continue", you will leave the Community and be taken to that site instead. I received a deposit from tax products pe sbtpg llc but it was not the full amount i was to get. So youre saying the deducted taxes out of my federal and I received the remainder of it? An ACH credit refers to an electronic financial deposit from one bank to another. ), https://turbotax.intuit.com/tax-tools/efile-status-lookup/. You can contact them SBTPG, toll-free, at1-877-908-7228or go to their secure websitewww.sbtpg.com. https://ttlc.intuit.com/questions/new">https://ttlc.intuit.com/questions/newTAX PRODUCTS PE1 TYPE: SBTPG LLC DATA: BTSN CO: TAX PRODUCTS PE1 - Intuit That fee is $40 (or $45 for California filers.) Should I be patient or go straight to defcon 5?? why dont u reply to my message? where is the r; I got refund from ach credit tax products pr sbtpg llc today. Fees and limitations apply. So if you have the tax products pe1 reflecting on your bank account, you can get in here to find out what it means. If that's the Federal refund after fee subtraction, the figures you provided imply your TurboTax fees and associated charges are 4124 - 3900 = 224. What is tax products pe1 sbtpg LLC????? Find our contact information including our hours of operation. If you filed electronically and received an acknowledgement, you do not need to take any further action other than promptly responding to any requests for information. But I know I did not read anywhere on Turbo Tax that they can take 60% of my tax return. Only the taxpayer listed on the tax return can obtain the status of a tax refund or a tax return. No one here can see your fees or the amount of your refund. If it was the IRS that reduced your Federal refund amount, then they should send you a letter in about 3 weeks or so explaining why and your options if you disagree. By clicking "Continue", you will leave the Community and be taken to that site instead. TurboTax has partnered with SBTPG, commonly known as TPG for collecting tax refunds early. A deposit from Tax Products PE1 is most often a Federal refund for those people who chose the option to pay their TurboTax fees out of their Federal refund. Don't ponder if it is coming from the [] Electronic deposit tax products pe1 At that page choose the "For Taxpayers" portal, then on the next page choose "Check with TPG.". Tax products pe2 sbtpg llc ppd. If not, I've provided a link below. To check the status of an e-filed return, open up your desktop product or log into your TurboTax Online Account. If you chose to have your TurboTax fees deducted from your federal refund, that is handled by the third party bank. In any case, if they reduced it, they should send you a letter in 3 or so weeks explaining why. If you have a fee issue, here's how to reach TurboTax Customer Support by phone. They can receive a refund through a check, direct deposit, or ACH transfer. Only the taxpayer listed on the tax return can obtain the status of a tax refund or a tax return. for their personalized refund status and can reviewTax Season Refund Frequently Asked Questions. https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information. Since you're posting in this thread, I'll assume you chose to pay your TurboTax fees out of your Federal refund, and that you received the $507 with a description "Tax Products PE3 SBTPG" (or similar) as mentioned in the thread title. This is due to many factors, such as the pandemic, completing processing of millions of 2019 tax returns, stimulus payments, unemployment compensation exclusion tax refunds., changes in the tax code by Congress in the middle of the 2020 tax season and the like. Are you getting both a Federal refund and a State refund? You can check to see if the PE2 payment is a Federal refund by going to the SBTPG website and using their lookup tool. The third-party company in the description suggests that is a Federal refund if you indeed chose to pay product fees out of your Federal refund. My original refund was for $397 and that was confirmed. Then in the next menu choose 4 for "all other inquiries", and it should transfer you to an agent but expect a long wait. Do not use the word refund., https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number. They are one who handles your refund if you elect to pay your fees with your refund. But based on a fee of $125 we can take a guess at what you might have used. Iwont use them again!!! Shouldn't it be $237.02? If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing. Since you are posting in a thread titled "Tax Products PE3 SBTPG", I presume you chose to pay your product fees out of your Federal refund and have now received a Federal refund from SBTPG (Tax Products Group.) Those are all good things to check. I'm waiting for my State tax refund of $635.00 and I see the title above for $875.01 deposit to my Bank checking account. Then listen to each menu before making the selection. There is also a $40 service charge for the totally optional service. When I filed my taxes I put that I didnt receive my stimulus but then the very next day it was deposited in my account so the IRS adjusted my refund to 8950, they even sent me a letter letting me know the adjusted amount. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. TurboTax never gets information from the IRS or state when they reduce your refund. I know that money would be taken out for taxes to file. They are one who handles your refund if you elect to pay your fees with your refund. Do not confuse tax products pe1 with tax products pe3. A couple of users reported that at least for them, that was a backdoor route to the IRS. I didn't get a resolution yet but wanted to get it out to everyone to check the IRS Track my refund for personal updated information. (Question). Then press 1 for "form, tax history, or payment". First choose your language. For your original Federal refund you submitted, go by the figure on your Federal Form 1040, Line 35a. It is possible for SBTPG to receive and pass along a stimulus payment as a "refund" in some instances. No one here is going to know anything specific about your situation, and you have not explained it any. Apparently you requested to have the TurboTax account fees deducted from the federal tax refund. Nc tax refund: i e-file my nc tax refund and it was accepted by them on 03/01/2012 at 1:58 pm. You mentioned the IRS. The Recovery Rebate Credit is a special one-time benefit that most people received last year in the form of an Economic Stimulus Payment. to receive guidance from our tax experts and community. Hand off your taxes, get expert help, or do it yourself. Did you e-file your tax return and was it accepted?Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued. I got much less than expected and will not be using you guys again if this is the case. It also shows their business hours. Even when they are closed, you may be able to get automated info, or you can log in as above. We understand that these are unprecedented times and were committed to helping our customers who are experiencing hardships. It is likely from the third-party company whose intermediary bank receives your Federal refund from the IRS, subtracts the fees, then sends the rest of your funds to your bank. Waiting is frustratingrefunds are taking longer in many cases. The refund is sent to them, the fees are deducted, and then the remainder is sent to your bank. A deposit from Tax Products PE1 is most often a Federal refund for those people who chose the option to pay their TurboTax fees out of their Federal refund. Was that the second Stimulus check or the tax refund from the IRS? If you don't pay they will debit your account. https://ttlc.intuit.com/questions/1901364-why-was-my-bank-account-auto-debited-for-turbotax-fees. Did you choose to pay any TurboTax product fees out of your Federal refund? I added some additional information to my initial comment above. I figured it out from the deposit into my account and several other sources. Im not understanding why on my turbo tax app it doesnt say or show that my refund was sent but I got money on my card I gave turbo tax. I removed your attached files. I have a similar issue. to receive guidance from our tax experts and community. last time I use turbo tax. That was where the issue lies. i am in the same boat here i was suppose to get 943 and got 521 over 400 dollars less than my tax return stated on turbo tax. Contact the bank to find out what that deposit was for. That is the descriptor for the intermediary bank that handles that process. Solved: I got a direct deposit from "TAX PRODUCTS PE3 SBTPG LLC", but What information is incorrect? Real experts - to help or even do your taxes for you. I still have not received my federal refund. The total refund was about 1600.00 . I'll assume that since you are posting in this thread, that you chose to pay your product fees out of your Federal refund and that you have received a deposit from Tax Products PE4 SBTPG (or a variant of that). You didn't comment on what you found there. To the leadership of turbo tax, you can blame it on your second party vender. It has been over 2 months. A file name of "tax return" PDF suggested that they could contain sensitive info, that you should not post in this public Internet forum. You might have to look that up so you don't get it twisted. Solved: I got a direct deposit from "TAX PRODUCTS PE3 SBTPG LLC", but The system said due to COVID-19 , your fees are waived and will not charge any. They are the 3rd party bank your refund has to go thoughso they can take the fees of of your refund. And I only received $61 from an unknown deposit. OUTRAGEOUS. I would be FUMING. This work does not require us to correspond with taxpayers but does require special handling by an IRS employee so, in these instances, it is taking the IRS more than 21 days to issue any related refund and in some cases this work could take 90 to 120 days. You didn't say anything about your Federal refund. Where is the rest of my refund. So I dont know why but Im guessing they took the money from us. Now my refund status is saying that my tax return is staill being processed, refund date wil be provided when available? Did the IRS WMR tool give you an expected deposit date, even if the bars at the top didn't yet say "sent?" This is a user community forum, not a direct route to TurboTax Support. This is unacceptable & inaccurate. The amount I was suppose to have gotten back is $970. Santa Barbara TPG Home - tax products that make tax time easy You have clicked a link to a site outside of the TurboTax Community. Get answers 24/7 at Support.sbtpg.com. Edit: Apparently you can get more information on where your missing money is from the TPG website here: https://www.sbtpg.com, TurboTax sending refund from a "TPG Products", and refund is less than it should be for many, https://ttlc.intuit.com/community/after-you-file/discussion/my-refund-is-less-and-comes-from-tpg-products-sbtpg-llc/00/2487834. Required fields are marked *, What Is The Due Date For An Llc Tax Return? Dont ponder if it is coming from the IRS or from the refund deposit. I got a direct deposit from "TAX PRODUCTS PE3 SBTPG LLC", but according to turbo tax, I haven't received my tax return yet. . Do not confuse tax products pe1 with tax products pe3. Thank you. Ion even know what pe3 stands for, just hoping that's not my tax return. When you choose to have your TurboTax fees deducted from your federal refund you agree to have that done by the third party bank. How did you pay your TurboTax fees? $1600 to SBTPG? Is your account a bank account or a prepaid debit card account? to receive guidance from our tax experts and community. It said $230 to file. Were working hard to get through the backlog. (This line has no information on Economic Impact Payments. Many refunds are taking longer during the pandemic. Who is this Santa Barbara Tax Group and why is this happening this time? Please click here to learn more about the Offset Program. TurboTax is committed to protecting your personal information. By clicking "Continue", you will leave the Community and be taken to that site instead. That's handled by an intermediary company called SBTPG (aka Tax Products Group.) In my previous answer to you I told you how if you paid fees that way, you can look up your info at the SBTPG refund lookup tool to confirm what they received from the IRS. So the next time you see tax products pe1 in your report, you most likely had your tax return filed by an outside firm like Jackson Hewitt or thru software like Turbo Tax/TaxAct.