View the pricing of our current plans. Within a few moments of completing the first three steps, you should receive a text message saying Welcome to TruConnect. This cookie is set by GDPR Cookie Consent plugin. Then, you can carefully insert your new SIM card into the slot so that it fits. But, if you have set up your TruConnect SIM account on one device, you cannot transfer it to another device. The ACP shares the same qualifying eligibility programs as Lifeline participation in SNAP, Medicaid, SSI, Federal Public Housing Assistance, and Veterans and Survivors Pension Benefit Fund. In summary, you have to connect to the TruConnect customer support department to get your account number and PIN. This will release the SIM tray. 6. He has a passion for quality-focused journalism and believes in using technology to make people's lives better. How Do I Activate My TruConnect SIM Card on My Phone? Press 1 to select the English language. Choose the SIM card size that fits your SIM card slot. Once your account is deactivated, you wont be able to make calls, send texts, use data, or use any service except calling emergency numbers and customer care. The first thing you must do is to apply for the TruConnect Lifeline service. TruConnect, formally known as TruConnect Mobile, is an American mobile virtual network operator that sells mobile hotspots and smartphones, 3G/4G LTE mobile data plans and prepaid cell phone talk & text plans on T-Mobile's network. How Do I Activate My TruConnect SIM Card - TechCult ACP benefits may be obtained from any participating provider of your choosing and your monthly service benefit may be transferred to another provider subject to regulatory restrictions. Passcode is 0000. Once youve received and activated your TruConnect device or SIM card, its easy to start managing your account with MyTruConnect. ","acceptedAnswer": {"@type": "Answer","text": "The TruConnect X401A can be located by signing into your Google account and opening the Find My Device website. We can't promise that everything we get will be on the top page of DeviceMAG, but we can assure you that we'll read all emails. Open the Messages app and check your messages. How Do I Get My Boost Account Number And PIN? TruConnect Mobile Account Number, Password & Contact Info - Best Cellular This is a brief overview of TruConnect Mobile (formerly Telscape and SureLink) and how to get the information you will need if you wish to port your phone number out to a different company. From there, you can choose the Activate tab to complete the process. But for TruConnect, you have to contact the TruConnect customer support department. Add to cart. TruConnect also offers a free Android phone or Wi-Fi hotspot to customers who qualify for free monthly data. These cookies ensure basic functionalities and security features of the website, anonymously. With a passion for everything that gets geeks high were here to feed you with the latest news. Yes, you can add data to your TruConnect phone. If you are using the PIN security code, which is designed to protect your SIM card and your phone from being used by other people, you have to unlock it every time you turn on your phone. No, both companies provide similar services, but both have their individual existence. Before contacting them, items gethuman5563479 may need: Email on the account, name on the account, and username. Contact TruConnects customer care. Program eligibility will be determined for the FCC by Universal Service Administrative Companys National Verifier and National Lifeline Accountability Database, or an alternative verification process approved by the FCC. Follow along to get connected: Get account details from previous carrier. When your credits expire or your account balance falls to zero, your prepaid account will automatically be deactivated. An eligible household is limited to one monthly service discount and one device discount. My phone is always in reach, I have unlimited data, and I can use my hotspot to connect multiple devices at once. No contracts, commitments, or credit checks. Turn off your phone or tablet and carefully insert your TruConnect SIM card into the devices SIM slot. If you do any of those things at least once per month, your service will stay active. The carrier for TruConnect is either Sprint or T-Mobile, and you can use either based on your location. Our team is available Monday-Saturday 5:00 AM to 9:00 PM PST. You can do it manually by following the below steps: 1. My Account People often search for Tru Connect Mobile or True Connect Mobile but TruConnect is the proper spelling of this MVNO brand name. This cookie is set by GDPR Cookie Consent plugin. You can follow the below steps to activate your TruConnect SIM card: 1. You can add data using the pop-up plans available on the TruConnect website. How Do I Activate My TruConnect SIM Card? TruConnect.com Broadband Page - TruConnect.com Lifeline program participants are eligible to participate in the new federal government funded Affordable Connectivity Program (ACP). You can use the information below to get your TruConnect Mobile account number and password. Also, if you reach out via email, you may have to wait a couple of hours to receive a response. Once you receive the code on your phone, you will need to call them. Program eligibility will be determined for the FCC by Universal Service Administrative Companys National Verifier and National Lifeline Accountability Database, or an alternative verification process approved by the FCC. Additional eligibility criteria are unique to ACP and do not qualify for Lifeline. Contact Customer Care of your SIM service provider and convey the serial number to them you noted in the first step to initiate the activation process. If you are not sure of the address you used as the billing address, contact customer support to confirm your billing address. Our standard terms and conditions will apply. TruConnect Phone Number | Call Now & Shortcut to Rep - GetHuman You will see the bill of your Sprint account on your screen. If your phone is carrier-locked, you must unlock it first. No hidden fees. 2. To do this, make sure your phone is off. After the call, a representative will work to activate your account. The ACP monthly service and device discounts are cannot be transferred to other individuals or households. To do so, simply contact TruConnects customer support service and ask a representative to reprogram your new SIM card to have your existing phone number. ","acceptedAnswer": {"@type": "Answer","text": "Yes, you can add data to your TruConnect phone. Support - TruConnect Home / Support Chat With Support Our friendly customer service agents are ready to assist you Manage Account View your order history, see updates on current orders, and even manage return and warranties all from one convenient location Warranty & Returns After entering the correct password, you will be taken to the TruConnect hotspot settings page. How to Find Your Carrier Porting Information? | US Mobile TruConnect SIM cards are designed to work with TruConnect phones. Sign in! The aim here is to provide readers with accurate info to help them resolve basic troubleshooting issues with Network and devices. This is the billing address you entered when you created your account. Contact the Truconnect Customer support department on call at 1-800-430-0443. If you want to get in touch here's where to do it: Contact us. Affordable wireless plans built to connect you to your world. How to Activate Crunchyroll on Any Device, Fix No SIM Card Detected Error On Android, Fix No SIM Card Installed Error on iPhone. You get your TruConnect security PIN the same way you get the account number. Locate TruConnects store and ask them to give you a replacement SIM card and to reprogram it. If you wish to transfer your TruConnect number to a SIM card from another carrier, you must also call TruConnect's customer care and request a phone number transfer at the porting department. Then, long press the Power button again to Power on your smartphone. You can let us know any queries about this article or suggestions about any other topic you want us to make an article on. The common reasons behind this message are: Yes, if you dont want to get the TruConnect cell phone, you can use your phone for the TruConnect account services. What are the APN settings for TruConnect? Activate | TruConnect ","acceptedAnswer": {"@type": "Answer","text": "TruConnect uses either Sprint or T-Mobile's network depending on location. If that doesnt happen, make sure to contact the companys customer support service. What Phone Carrier is Compatible with TruConnect? View Our Plans NEED HELP? Buy in monthly payments with Affirm on orders over $50. Power on your mobile by pressing the Power button. TruConnect.com Broadband Page - TruConnect.com Lifeline program participants are eligible to participate in the new federal government funded Affordable Connectivity Program (ACP). First, connect to the TruConnect hotspot by selecting it from your device's list of available Wi-Fi networks and enter the password, if prompted. Once your device is On, it will ask for the state/billing zip code. Proceed to set up your device by opening the application. You will be required to provide your phone number and press Continue. TruConnect, TruConnect Mobile and the stylized TruConnect logo are trademarks of TSC Acquisition Corporation. SIM cards hold the service provider information and your phone number, therefore replacement SIM cards must be reprogrammed with the information on the lost card. If you are renewing using your online link, you can follow the below steps to start the renewal process. Alternatively, mail them, asking them for your PIN and account number. Visit the TruConnect renew Page and then choose any one of the states. The ACP shares the same qualifying eligibility programs as Lifeline participation in SNAP, Medicaid, SSI, Federal Public Housing Assistance, and Veterans and Survivors Pension Benefit Fund. To enroll you must provide documentation showing that you are eligible for the program and meet the income or program-based eligibility guidelines. TruConnect uses either Sprint or T-Mobile's network depending on location. + Amazon offer: After 2 months, customer pays $6.99/month for Amazon Prime through Amazon Access pricing. It is good to mention that this number is different from your TruConnect phone number. "}}, {"@type": "Question", "name": "Can I Add Data To My TruConnect Phone? Carefully push the tray back in and then turn on your phone. All porting requests must be handled via their main customer service line. Get connected to FAST and FREE Wi-Fi hotspots . 3. Step 4 TruConnect SIM cards are designed to work with TruConnect phones. After doing so, you will be able to connect to TruConnects network, make calls, send messages, browse the internet, and use any apps that require data usage (unless you have a Wi-Fi connection). TruConnect.com Broadband Page - TruConnect.com Lifeline program participants are eligible to participate in the new federal government funded Affordable Connectivity Program (ACP). Select your SIM card. Locate your SIM card tray and insert your SIM card into it. We recommend using WPA2 PSK security for your Wi-Fi network. 4. Request your PIN and account number, and then verify your account. No contracts, commitments, or credit checks. ","acceptedAnswer": {"@type": "Answer","text": "If your phone has been stolen, please call TruConnect Customer Care at (800) 430-0443 as soon as possible. Customer Service: 1-800-430-0443 Also Read: How to Activate Crunchyroll on Any Device. In case you qualify for their services, you will be then able to enroll in a TruConnect plan. Account Access Dispute a Charge Lost or Stolen Phone Cancel . You must do so during the SIM card replacement process. This website uses cookies to improve your experience while you navigate through the website. Look for the Serial Number on the back of your SIM card. Yes, TruConnect does have free tablets. TruConnect Mobile is an American mobile virtual network operator (MVNO) and a Lifeline provider. In this article, we will cover the topics of my TruConnect account, and you will learn the TruConnect SIM card activation guide. To set up your TruConnect SIM card, follow the simple instructions below: TruConnect is a mobile virtual network operator (MVNO) that has an agreement with T-Mobile and Sprint. Yes, you can use your own phone on TruConnect. Then follow the below steps: 1. Copyright 2023 TruConnect. The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts on monthly broadband internet access service and a one-time discount certain connected devices. Scroll down to the Set up Wi-Fi hotspot section and click on Activate. The Truconnect account number is your customers unique number. 2. You can use your previous phone for the same. You can always reach out to us via our Contact Us Page. Next, locate the small hole on the side of the phone and use the tool provided or a paperclip to insert it into the hole. Contact TruConnects customer care to check if your phone is compatible with TruConnect SIM cards and services. TruConnect Contact Info Customer Service: 1-800-430-0443 Hours: Monday - Saturday: 7:00AM - 11:00PM | Sunday: CLOSED (CST) TruConnect.com Broadband Page - TruConnect.com Lifeline program participants are eligible to participate in the new federal government funded Affordable Connectivity Program (ACP). An eligible household is limited to one monthly service discount and one device discount. How Do I Activate A New SIM Card For AT&T? Yes, a single household can qualify for multiple government phones so that small families can stay connected with each other. Next, login to your account, and provide your details.