Attachment shows conversations between us and the customer. Mattress still missing despite showing as fulfilled on order status page. Our patented Rock-Lock Hardware makes strong, ultra-sturdy connections. Constructed from Brazilian Pine, our furniture is meant to be stylish and durable. Enjoy up to 60 months no interest with equal payments. Kent Twin Over Full Bunk Bed with Trundle, Kent Twin Over Twin Bunk Bed with Trundle, Nate Twin Over Full Bunk Bed with Storage Stairs and Underbed Trundle, Chester Twin Over Full Bunk Bed with Dresser and Bookcase, Chester Twin Over Full Loft Bed with Dresser and Bookcase, Nate Twin Over Full Bunk Bed with Ladder and Underbed Trundle, Canterbury Twin Over Full Bunk Bed with Underbed Storage, Nate Twin Over Twin Bunk Bed with Ladder and Underbed Trundle, Canterbury Twin Over Full Bunk Bed with Desk, Windsor Twin Loft Bed with Dresser and Bookcase, Nate Twin Over Twin Bunk Bed with Storage Stairs and Underbed Storage. We agreed to donate the bed and they sent us a replacement and even upgraded us to a more expensive bed. From twin to queen and toddler to teen - customize a bed today that will grow with your child. Our dedicated customer service specialists are readily available MondayFriday, 9am5pm EST to help ensure your satisfaction. Tops: American hardwoods/hardwood veneers, Kent Twin Over Full Bunk Bed with Trundle, Kent Twin Over Twin Bunk Bed with Trundle, Nate Twin Over Full Bunk Bed with Storage Stairs and Underbed Trundle, Chester Twin Over Full Bunk Bed with Dresser and Bookcase, Chester Twin Over Full Loft Bed with Dresser and Bookcase, Nate Twin Over Full Bunk Bed with Ladder and Underbed Trundle, Canterbury Twin Over Full Bunk Bed with Underbed Storage, Nate Twin Over Twin Bunk Bed with Ladder and Underbed Trundle, Canterbury Twin Over Full Bunk Bed with Desk, Windsor Twin Loft Bed with Dresser and Bookcase, Nate Twin Over Twin Bunk Bed with Storage Stairs and Underbed Storage. Our low bunk bed + slide will turn your child's bedroom into an indoor playground! Monthly payment is the purchase amount divided by the number of months in the offer. Maxwood Royal Flush Loft Bunk Bed, White - Walmart.com Buy Maxwood Royal Flush Loft Bunk Bed, White at Walmart.com Skip to Main Content Departments Services Cancel Reorder My Items ReorderListsRegistries Sign In Account Sign InCreate an account Purchase HistoryWalmart+ $0.00 All Departments Deals Deals Available in other finishes. I sure hope weight limit of 400 lbs is accurate cause I'm 140 and my kid 30 and a good 20 pnd mattress and bedding. Added bonus the ladder is both reversible and removable. I have also emailed multiple times with no response! Durable, non-toxic low VOC finishes contribute to a healthy home. Outfit your kid's room with one piece of furniture. Kid's Desk Roundup: Pick the right one for your student! I wrote reviews for both, however neither have been posted. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Were so glad you asked! BRIX NP +1310-002 Add a Full Length Safety Rail on one side for a daybed. This is unacceptable. Jordans Furniture financing account issued by TD Bank, N.A. No issues with holes out of place put together in 1 hr 45 minutes one person. Account must be in good standing. I am still awaiting my last reply via email on the next steps on how to return which is a joke!! Maxtrix Queen High Bunk Bed w/ Straight Ladder on End (Low/High) By Maxtrix Kids Furniture. Finish Bed End Entrance This Maxtrix favorite combines fun and function to create the perfect shared room or sleepover-headquarters. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Not only do beds come in different sizes (ranging from Twin & Twin XL to Queen) but also, Maxwoods modular Commercial series of beds, lofts & bunks come in a variety of sizes, heights & configurations, so theres a solution to meet most needs! Bonus the ladder is both reversible and removable. Maxtrix Best vs Rest: Unparalleled Safety & Sustainability. Theyre here to help you choose the best product to meet your needs, help you customize and existing design, or create something new. Full Low Bunk Bed with Ladder - Maxwood Furniture Free bedside tray included in this purchase! Finish Bed End Entrance Full Low Bunk Bed with Ladder Dimensions Length: 80.00" Width: 61.50" Height: 61.50" A reversible ladder with rounded edges and grooved treads makes for comfortable, easy climbing. The bed ships in one box and is heavy due to solid wood construction. I am not paying to ship this bed back nor do I have a vehicle or the strength to do it. The only minor issue, I noted is that the mattress itself appears to have blueish undertones. SKU KZ2171330. If you do not, you will be charged interest from the purchase date at the standard Purchase APR. We encouraged him to go ahead with the replacements out of safety. a Sales Associate. Company shipped known defective productive for children and then agreed to replace but sent another defective product. As soon as you lay on it, you start to feel the memory foam mold to your body. Solid New Zealand pine wood construction and high 400-pound weight capacity for twin beds. Offered in matte black, pure white, and apple green, any color scheme with fresh style. Designed as a space-saving way to sleep four, its the perfect solution for a shared bedroom or vacation home. 2+ adults make assembly easier. The guardrail is screwed and can be partially or completely removed. Made of solid wood in a stone finish, this traditional-style twin over full unit includes one twin and one full bed with slatted headboards and footboards, and a ladder at the front. weeks after that the stair pieces had not arrived so I called back. The expected arrival dates displayed for our products reflect our best estimate for arrival at our distribution center. 20, 2013 . We have extensive experience working with a variety of top-quality wood species. I cant recommend Maxwood and their products enough!. The bed ships in one box and is heavy due to solid wood construction. Finish Bed End Entrance Twin Low Bunk Bed with Ladder Dimensions Length: 80.00" Width: 46.50" Height: 61.50" BBB Business Profiles are subject to change at any time. 2+ adults make assembly easier. Easy to add or remove as kids grow. View or request a hard copy of the latest Maxtrix catalog. Strong and Sturdy: Strong plywood slats and metal support bars provide a high, 400 lb. Easy to add or remove as kids grow. Maxwood Furniture, Inc. | Complaints | Better Business Bureau Profile No minimum purchase requirements apply. to his long wait time for the replacements, we offered him a product worth This bed features tall 14" Guardrails and safely fits standard mattress sizes. The full is horribly uncomfortable, to the point I'm convinced I've received a dud or lemon. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Maxwood Furniture Kids Twin Over Full Storage Bunk Bed | Perigold Rated 4.5 out of 5 stars.1436 total votes. Availability is estimated and may vary based on quantity purchased and in-progress transactions. Customer requested compensation. Made of solid wood in a blue finish, this traditional-style twin over full unit includes one twin and one full bed with slatted headboards and footboards, and a ladder at the front. Our dedicated Commercial Team would love to hear about your projects. It literally will scratch her if she touches it. The bed ships in one box and is heavy due to its solid wood construction. Sign up for SMS alerts & we'll text you an exclusive 15% code instantly! Added bonus, stairs double as drawers for built in storage! Recommended for 8-foot and higher ceilings. Our desks, dressers & bookcases fit perfectly under loft beds in tons of combinations. I followed the directions and the zipper literally fell off. Customer notified us of a address change 3/12. They did not respond until 2/17 that they would like it picked up. Account must be in good standing. Natural Quad Bunk Bed with Straight Ladder. Prior purchases excluded. Shop Playhouses Bunk Beds Sleep more kids in the same space. Outfit your kid's room with one piece of furniture. Twin Low Bunk Bed with Slide and Ladder - Maxwood Furniture Even, Maxwood Furniture, Inc. - All Rights Reserved, are designed in a modular system and can be configured to ensure a perfect fit in a wide variety of floorplans and commercial spaces. Our manufacturing capabilities and low minimum order quantities make it possible to create something unique and ship a container directly to you. Choose space-saving straight ladder or extra-safe angle ladder. Fall 2023:October 14th18th, Space 222 & 226 When helping select the right product we start by considering room dimensions (including ceiling height). Order availability calculated during checkout. Contract Grade Beds, Bunks, Lofts, and Case Goods for Commercial Interiors. Being modular, Maxwoods Commercial series of beds, bunks, lofts & case goods have combinations to meet a variety of needs. Finance terms apply to Jordan's Credit Card issued by TD Bank, N.A. Just ask how we can help with projects large to small. Avoid bumped heads with the Maxtrix high bunk bed! At Houzz we want you to shop for Maxtrix Kids Furniture Maxtrix Queen High Bunk Bed w/ Straight Ladder on End (Low/High) part # SOAR XL 1 CS with confidence. We placed a second order for the #2 showing it was delivered #************. - It has been 5+ weeks since replacement part request (14+ weeks since original order) and I keep hearing the same message which is, it is in process. They " best" they can do is 10% of the order. A reversible straight ladder with rounded edges offers comfortable, easy climbing. They particularly like their staircase with fully functioning drawers inside - the best! On 2/20 they responded they needed the pick up time moved to 2/23. They apologized, sent us a promotional item and said the parts we requested for repair of the piece would be on a "hot rush". The low VOC finish is hand applied in a seven-step process. An included slat system accommodates your preferred mattress up to 8" thick (not included) without the need for a bulky box spring or bunkie board, while a reversible ladder lets you access the top bunk with ease. Customer took the credit for $60 to the order which was done on 3/22. I would like tracking on my product and compensation for the many times I've had to take a hour out each time to contact customer care to be told they will email the tracking if they can find it but yet they never do! Read and follow the safety instructions on the card attached to the front of your dresser. The oldest lays on top with all the security that the guardrails offer, while the youngest in the under part also with total security for a good night's sleep. On 2/20 we provided labels and the pick up time. The ladder's hand-hole detail adds safety & style. Standard account terms apply to purchases that do not qualify. Additionally the bed side tray that we offered at no cost was ordered and delivered on tracking #************. Prior purchases excluded. PDF Low Loft Windsor - Maxwood Furniture $127 per month for 18 months - Total $2,280 with a Perigold credit card. Need help managing your shipping & fulfilment? Price may vary based on option(s) selected. At just over 48 inches tall, this low-profile bunk bed is great for smaller spaces and safe for younger children. Customer Reviews are not used in the calculation of BBB Rating. If you have purchased a bed, chose a low profile mattress for the top bunk (ideally 5" (13cm) or max 10" (25cm)) to maximize safety rail height. Anchor your little ones bedroom in a simple, thoughtful style with this bed. Customer ordered on 12/30. The MaxWood Design Team is passionate about furniture design! A reversible straight ladder with rounded edges offers comfortable, easy climbing. This beds unique design not only creates more space for your child but will also add fond memories of playtime and sleepovers. After the promotional period ends, the Standard Purchase APR also applies to the remaining balance and the charged interest. Now available in queen-size. Angled ladder with rounded edges offers comfortable, easy climbing. PDF Maxtrix 2021 Best Sellers - Maxwood Furniture, Inc. No need for a bunkie board or a bunkie mattress as this bed comes with a complete set of slats | made with solid wood including knot-free New Zealand pine. 11 (to 23917) 3 Colors: Chestnut. Main differentials: - The bed is 38 2/8" high from the floor to the sidebar of the bed, leaving a perfect space for children to play and organize the toys. Our dedicated trade team will support your projects from beginning to end! $2,589 + FREE Shipping. Actually coordinated with and helped return the extra bunk bed frame and mattress to the company. New accounts: Standard Purchase APR 29.99%. My home VOC meter immediately picked up the off gassing. Solid New Zealand pine wood construction and high 400-pound weight capacity set the loft beds apart. Existing accounts, see your Cardholder Agreement for applicable terms. When it's time to move out of the nursery and into kid-sized furniture, Max & Lily kids furniture brings the style, quality, and affordability That families want. We make the perfect bunk beds for adults too! The Maxwood Commercial Furniture Seriesfeatures solid wood bed frames in a range of sizes, including Twin XL, ideal for student accommodations, hotel family suites, and more. We asked him to provide pictures. This bed meets or exceeds federal safety standards for childrens furniture. We then 2023 Jordan's Furniture. I purchased two mattresses from Max and Lily, one twin and one full. Customer notified us on 2/2 that they received a second bed. - After several emails, phone calls to customer service and actual conversations with the customer service manager, I still have no clear estimate on when the parts will be shipped and received. Quality is our trademark. Max and Lily (Maxwood) wants me to PAY for returning the defective items that are of no use to me and then PAY again a 20% fee for their unacceptable product!! Im interested in working with Maxwoods factory to create custom wood furniture or order existing products to ship factory-direct to me. Instructions and required hardware are included. The warehouse processed the order with the old label. The Maxtrixbed is the centerpiece of our system and the perfect starter bed for your child. Mr ***** confirmed the parts he was in need of. Barnwood texture plus clean lines create an eye-catching style. Spring Savings. The all-metal structure makes the whole bed an excellent load-bearing capacity, and the angled stairs are safer for you to get in and out of the bed. they promised they would come. A sleepover classic, this solid wood bunk bed combines a timeless look with quality craftsmanship that you can both see and feel. This time we were smart and opened it in the garage first to air out and it just smells terrible. Designer collaborations, custom creations, andreal Maxtrix Kids' rooms. Value. Houzz uses cookies and similar technologies to personalise my experience, serve me relevant content, and improve Houzz products and services. with the replacement times and told us he was going to fix the problem himself. - Ordered and paid ~$825 for 2 items: twin bunk bed frame and mattress on December 30, 2022 (Order # *******) Advertised monthly payment, if any, is greater than your required minimum payment and excludes taxes, delivery, or other charges. Rated 4.5 out of 5 stars.1490 total votes. . We're extremely happy with it. Minimum monthly payments required, but they will not pay off the balance in time. - After the entire ordeal on March 1, 2023 finally opened box of the twin bunk bed frame we kept and found 2 damaged / broken pieces. The customer called us two times a week for an update on the replacements. My husband and I are both disabled veterans and I'm currently thirteen weeks pregnant. So, oh well. This product is the perfect bed for those bedrooms that can use a little more space, it features some extra drawers underneath as well as open space so that your little one can enjoy playing with toys or having a fun sleepover. A large under-bed area is perfect for storing larger items or for use as a play space. Curtains include 1 front and 1 side panel. The beds were delivered on May 3, 2021. These dates may be impacted by delays in the manufacturing process, supply chain, shipping, and transportation. Let us create custom commercial furniture for your space, . If you have purchased a bed, chose a low profile mattress for the top bunk (ideally 5" (13cm) or max 10" (25cm)) to maximize safety rail height. A little hard to get over the ladder. Sign up to receive updates, exclusive offers, inspirational ideas & more! It seems like everyone in the home gets ner Help your child with homework & studies Modern Queen High Loft Bed with Straight Ladder on End, Twin XL over Queen High Bunk Bed with Straight Ladder on End and Trundle Bed, Twin XL over Queen High Quad Bunk with Stairs in Middle, Twin XL over Full XL + Twin XL High Corner Loft Bunk with Angled Ladder and Stairs on Left, Sleep more kids in the same space. Essentially, its everything you need and nothing you dont. Houzz Pro: One simple solution for contractors and design pros, This Maxtrix Quadruple Bunk is two traditional Twin Bunk Beds connected by a staircase in the middle. I've reached out but haven't heard back (I just reached out, so not too surprising). * Minimum purchase required. 4 blackboards let you use your imagination and creativity. Browse our curated collection of Twin XL, Full XL & Queen bunk and loft beds, Cool bunk beds, loft beds, corner beds, and slide beds that will give your space a unique, personalized look. Modern, Space-Saving Bed: Our solid wood twin-over-twin bunk bed opens up floor space; Slatted headboard and flush, color-matched hardware offer a clean finish Total Footprint: Bunk bed measures 81.5"L X 42.5"W X 65"H; Versatile design allows bunks to easily be separated into two free-standing beds See more product details Customer notified us over 30 days of the damaged items. Subject to credit approval. Standard account terms apply to purchases that do not qualify. New accounts: Standard Purchase APR 29.99%. Max & Lily Low Bunk Bed, Twin-Over-Twin Wood Bed Frame For Kids With I was not notified of this nor provided any advance warning, return labels, or process. But not when partnering with Maxwood! I am rejecting this response because: we STILL have not received correct replacement parts. We stated we would go ahead and help them anyway. - Product certified and in accordance with American standards. Somehow, they got this wrong. this bed strikes a classic silhouette with a horizontal planked headboard, footboard, and guard rail. proceeded to order the replacement parts for customer. Stay tuned for updates, special offers and announcements. The lower mattress sits two inches off the floor, allowing for air circulation. in a range of sizes, including Twin XL, ideal for student accommodations, hotel family suites, and more. Access the chat bubble on Jordans.com to contact Customer Service or Maxtrix is fabulous for the money.. Thank you for signing up for our email newsletters! Sign Up for Exclusive Savings & Inspiration. Make bedtime fun again with the product. The space-saving design is perfect for smaller rooms. The bed ships in one box and is heavy due to solid wood construction. Im interested in carrying Maxwoods current line of wood furniture for resale and becoming an official Maxwood Furniture Dealer. weight capacity. We placed an order for a bunkbed the first week of September from Maxwood furniture (Max and Lily online) for our two girls ages 4 + 2.