Chrysler knows about this problem and they have no fix. April 8, 2020 New recall they don't have any parts or information on it. Is it the old crossover or the newer minivan? How Does the CFPBs Debt Collection Rule Affect You? Thank you for signing up. - on april 20th, I brought the car to dealership for the recall fix. The issue was being evaluated at the time of the complaint. In each of these cases, we have been risking get hit by other vehicles. But there is no assist braking at all. Engine light turned on and a message popped up saying 'vehicle will shut off soon, stop safely'. The automaker is aware of these issues . The Chrysler Pacifica has around 20 registered complaints with its 2021 and 2020 iterations, while the 2022 MY is almost inch-perfect, however, the 2019 and preceding MYs have easily surpassed the three-figure mark when it comes to user grievances and problems. Radio/tape Cd Player problems of the 2019 Chrysler Pacifica Replacing damaged parts can help resolve the issue. This is still a hazard at highway speeds and busy in town traffic driving because you are required to shut down your vehicle. RepairPal rates it a 3.5 out of 5.0. My car has lost power unexpectedly while driving 3 times in the past month. Engine Stall or Loss of Power Steering Assist. The contact stated that while making a left turn, the accelerator pedal was depressed however, the engine failed to increase in speed. At 5k miles, the engine light came on, and error message was a engine misfiring. Vehicles affected by MyGig REN or REZ Radio doesn't work after jump start or new battery installation 2008 - 09 Ram Truck 2008 - 2009 Durango 2008 - 2009 Aspen I just want this thing fixed. I was driving down a city street and the engine cut off and a message on the dash read "put vehicle in p to start." A dash error message showed instructions to put the car in park and push the start / run button. It seems that some of the standard safety features are unavailable or missing due to some reason which is mentioned in the optional equipment. Fortunately, we were able to pull over safely, but had we been on the road during a busier time, we would have been in serious danger! . It states that the car stalled while driving. The shutdown caused me to move quickly to the shoulder of the road, with limited ability to maneuver in a safe manner. So I parked on the narrow shoulder on hov lane, with cars zooming by. The default message displayed on the dashboard was service hybrid electric vehicle system. Thank you [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). The contact owns a 2022 chrysler pacifica hybrid. Chrysler is aware of this issue. No one will take responsibility for this issue. Took it to chrysler dealership. Pulling over across traffic once the car had stalled was also dangerous because I could not propel the car forward. Parksense rear park assist additionally, there is also a recall on this vehicle regarding the safety issue. The gas peddle did not respond, I was unable to accelerate. Fortunately after waiting several minutes we were able to get it started and made it to our destination. The recall is expected to begin May 22, 2020. The contact's mother had rented a 2022 chrysler pacifica hybrid. It usually happens at around 104,000 miles. Happened 3 times in span of 3 days. It would only move from run to acc. The complaints are organized into groups with data published by vehicle, vehicle component, and specific problem. The van is brand new; we've had it 5 weeks, it has 698 miles. The contact stated that while driving at 80 mph with the cruise control activated, the vehicle experienced phantom braking. I am afraid to drive the vehicle in case this happens again and they are offering me a 7 week wait to have something done about it. Turning the system off does no good if you turn it on and it continues to do it. On 3/6/2023 while driving on a freeway, my vehicle experienced a complete loss of motive power and the accelerator was unresponsive. Car was left in a dangerous position part way into the street and blocking sidewalk. They said I have to wait for an update, this is not something I should have to live with. Read our full disclaimer here. After incident, the check engine light came on. Extremely disappointed in chrysler. The roadside assistance couldn't be provided until a few days later because the incident occurred at the beginning of the weekend. The local dealer was contacted. Later that day when I had parked the car for a few hours the check engine light went off. But the dealership still have not to diagnose of my car since when the car been towed to their shop for 7 business day from now. Power Liftgate, Blind Spot Monitor, Alloy Wheels, Satellite Radio, and Side Airbags. Took several minutes to be able to shift to park, turn the car off, and restart the car. Even back-over prevention, forward collision avoidance, seat, and brake-related problems are linked to power loss issues. In December 2022 an owner from California reported that while driving on a road where the speed limit was 40 mph, the minivan flashed a message that the engine was off and I needed to put the car in Park to restart it essentially the car stalled while I was driving 40 mph. The car rolled to a stop, wouldnt engage in Drive and wouldnt accelerate. The parking lot event occurred 5 days later on october 24 and the highway shutdown on october 26. On 2/25/2022, on the way to the dealership, the van once again powered itself off on the highway. A case has been opened for me for 2 weeks now and no one ever calls me, even though I have been repeatedly told someone will reach out to me. There were dash icons that were lit, including a check engine light, a turtle icon and a message to pull over. Opened a case with chrysler, case number 85533496. Losing driving power is very dangerous while driving at any speed! I have tried and it only sets off a audible warning noise and dash says brake. Chrysler Pacifica Problems and Complaints - 12 Issues - RepairPal.com Infotainment- The radio/ infotainment system gets stuck on the backup camera view. I could not drive and none of the instruments were working. The vehicle was towed to a dealership and has been waiting for diagnosis for over 3 weeks. I believe that this issue will not be fixed by a recall where the solution is advanced warning of an engine shutdown. Not a safe vehicle for a family. Van engine suddenly turned off while I was driving on a local highway on april 3, 2023. . The brand did issue several recalls to address the engine stalling issue and the transmission issues. That did not fixed. I turned the vehicle off and sat for about 3 minutes, then I restarted the vehicle. I pressed the Uconnect assist button for guidance regarding the traffic on the navigation, the call was dropped/system crashed and subsequently the LCD touchscreen seems to only work every other time we turn on the car. Vehicle is currently being evaluated at dealership. I asked about the recall on the backup camera that I had read about and was advised that my vehicle did not qualify as it was a different radio in the car. Please enter a valid email adress, Your phone Whats your phone number? A high resistance electrical connection may result in the connection overheating, increasing the risk of a fire with the vehicle on or off. Of these, 2 were on the highway and the 3rd was on an exit ramp of the highway. For much of the drive I had heat instead of ac in the driver's area. Hours later it is still not turning on and will have it towed to the dealership. Right after this incidence, I got an email from chrysler reporting there is a recall on my vehicle for lost engine power. The manufacturer was made aware of the failure. 2022, CarProblemZoo.com All rights reserved. Need to wait couple minutes to restart the engine and this issue has been reproduced every day. However we towed the vehicle to a dealership due to the safety concern. #PacificaParent, A post shared by Chrysler (@chrysler) on Feb 17, 2020 at 6:03am PST. Does anyone have leather seat discolouration? The vehicle was towed to the dealer, where it remained for twenty-one days; however, no cause of failure was found. Radio/tape Cd Player Problems of Chrysler Pacifica They said it would take 2-3 weeks to look at the vehicle due to their backlog. The radio would freeze on the loading screen and never operate. 2 of which were on the highway, the 3rd was on exit ramp of highway. One of the most reported 2017 Chrysler Pacifica problems is its faulty paint, which bubbles and prematurely peels off. Then cannot back on. While fewer than many other cars that had reported issues, there are still 12 overall problems reported regarding the Chrysler Pacifica. I pulled the vehicle over into another parking space so as to examine the screen. Either I will end up in a vehicle collision and I will have to pursue legal recourse, or I may have to look into the lemon law. 2020 Jeep Gladiator 2020 Jeep. I was driving our chrysler pacifica (under 35 mph, thankfully not on highway) when it shut off and restarted very quickly. If the MPR is engaged unintentionally, the vehicle could roll away striking and injuring a bystander or cause a crash. This made the check engine light come on and indicated that multiple cylinders were misfiring. This owner describes how the vehicle lost its ability to accelerate on the highway engine. Driving in traffic, slowed to a stop for red light and dash lights came on. The most recently reported issues are listed below. The van came to a stop with some bad sounds from the engine. Car coasted to a stop and would not restart. I turned off the engine, re-started it but the condition stayed the same. Fiat Chrysler (FCA US) dealerships will flash the Panasonic radios with updated software. This sudden loss of power is extremely dangerous and I am fearful every time I drive this car. It shut off, lost power steering, and the dashboard read press brake and push button to start as though the vehicle had been turned off. Two weeks later on christmas day when we were leaving a family party the issue came back and we were not able to get it started. I called my spouse and he drove to meet me. . The contact had not experienced a failure. Had to pull over on the highway to stop. On 3/9/2023, I drove it on the freeway, and again, the same loss of motive power occurred. It happened even after I brought the van in for the recall fix. The contact owns a 2022 chrysler pacifica hybrid. Uconnect for Chrysler - System Updates & How-To Videos Skip to main navigation Support General Support by Brand SYSTEM UPDATES See if you qualify for a software upgrade. I just wanted to see if anyone else had similar issue and how it got resolved? Some owners have shared that this problem may be accompanied by backfiring and hard starting. Dealer is denied to make any changes or repair to the vehicle. It made our garage completely smell of gas fumes and the fumes began to migrate into the home. Happened in a second. The bulletin applies to the vehicles listed below. Pacifica hybrid owners' lives are at risk every time they drive their vans. Have a car complaint to add? Her head became trapped between the sliding door and the vehicle frame, and the door continued to attempt to shut, crushing her head. This issue is caused by a broken rocker arm shaft retaining pin. Check here to see if your Uconnect system is due for a software update. The Chrysler Pacifica transmission problems need a special highlight since a huge number of owners were affected by this issue, especially in the 2017 model year, and it created a safety concern too in some instances. . I do not feel safe driving this vehicle knowing that this can happen and leave us stranded or in an unsafe situation. Do not assume that you are entitled to any compensation as a result of the consumer complaints you have. Power steering went completely out. Simply enter your vehicle identification number (VIN) to check for any updates. Further down the list, static discharge issues came up again but in the door handles, causing a loss of function. On 11/19/22, while driving to a family member's for thanksgiving week, we stopped to get gas and turned the vehicle off. At the time there was no shoulder near by so I had to drive on the busy highway at very slow speeds until I could pull over. The vehicle was not repaired. This issue prompts an error code P0420 on an OBD scan tool. Coming in as the third most common issue with the Chrysler Pacifica was that static discharge or loose wire connections could cause problems. 2023 Chrysler Pacifica. Infotainment screen freezes and/or jumps around and will not let the user change temperature controls, adjust radio functions, allow hands-free calls, or accept any inputs at all. Other components may also need to be repaired on a case-by-case basis. I noticed that it starts out with a mild hissing sound coming from the passenger side speakers which lasts about 10 seconds or so, then all audio goes dead (everything, inlcluding navigation, bluetooth, voice prompts). We were able to safely pull over, and after a few minutes restart the vehicle. That person could have no possibly reacted fast enough to prevent his vehicle from rear-ending my vehicle. I brought the vehicle in to pull codes on Friday, as instructed. The 2004-2008 Chrysler Pacificas are known to have carbon buildup on their valves, which may trigger the check engine light to turn on. Nevertheless, the Pacifica remains popular among Chrysler fans because of its comfortable ride and spacious interior. In addition to the 911 basic emergency services, I paid $250 in March for the enhanced guardian services, however since the initial radio failure in July, those services have not worked for any length of time. Vehicle was powered down and restarted and was able to return to the road. There were 48 reports for the 2004-2008 models, with the average mileage the problem occurred at being 106,000 miles. . The contact owns a 2022 chrysler pacifica. I called the dealership where we bought it, and they said the same. Would not restart for 5 minutes. March 1st- car shut off on the freeway going 70 mph. are trademarks of Autobeef LLC, All rights reserved. The contact pulled over on the side of the road and the check engine warning light illuminated. Due to the failure, his mother was taken to the hospital where she was treated for a concussion as well as multiple injuries to her neck, hips, nose, and right thumb; she also sustained severe burns and bruising to both hands and arms. My 06 Chrysler pacific shuts down without warning the lights flash spontaneously a chime or bell sound goes off and there is a popping sound that comes from the speakers. Once vehicle was stopped had to change from run mode to off mode and then was able to restart and proceed. . Inadvertent unlatching of the left outboard seat belt can increase the risk of injury in the event of a crash. We had to navigate in traffic through 4 lanes to pull over with children in the vehicle. More than 318,500 of the recalled vehicles are in the U.S., and 46,772 are recalled in Canada. Had no acceleration but could still steer. I purchased this van brand new. However, it seems that they are very much present, even if on a smaller scale than the previous models. Operator must turn off vehicle and or complete a soft restart. The car end up tow to the dealership that located in pleasanton ca. The last time was two weeks ago and they said they were going to just order a new radio. On oct. 9, 2022, at approximately 6:30 p. M. Edt, I was braking as I approached a stop sign. I was able to have my phone ready and took pictures of the warning screen the second time. Rendering the vehicle dangerous as live wires draped the saturated earth below the tires and feet of passengers exiting the vehicle. This is obviously a major safety risk.