Once I knew how straightforward it was the 2nd time no problem. why isn't the testing done the same way as NHS, so much easier as I don't have a smart phone. Cookie Policy Hi David,Thank you for your feedback. The onset of the global pandemic hit everyone hard, including us. About Us Our Services and Results Are Not a Substitute for Medical Judgement. Please include in your request sufficient information that allows us to reasonably verify that you are the individual about whom we collected the personal data or the parent or guardian of that individual, including a means to contact you. Necessary to comply with legal requirements, such as those set forth in the With Whom We share Personal Data section above. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. We may not provide you with a copy of your personal data if this concerns other individuals or we have another lawful reason to withhold that information. Chronomics makes no endorsement or representation as to the accreditation, licensing or good-standing of any healthcare provider under applicable laws. Reply Report inappropriate content Ashtonian1954 Wigan, United Level Contributor 23,616 posts 140 reviews 205 helpful votes 4. where you believe it is unlawful for us to do so; or. Remote monitoring tool - symptom checking, clinical decision support and remote consultations. I'd be more than happy to look into a refund request for you and resolve any ongoing concerns you may have with your order. All Chronomics communications were great, and all testing procedures went very well the day before our cruise. We are delighted to hear you are a returning customer and you have been happy with our services. Couldnt find the code - after 9pm ins of searching and inputting wrong ones we opened the cassette and finally found it. {{ userNotificationState.getAlertCount('bell') }}, And, Direct-To-Consumer Epigenetic Testing. Recipients of the services and test results should exercise (or obtain) professional judgement in evaluating the test results when undertaking any course of action or inaction based on the test results. About us Chronomics Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. We TUI/chronomics day 2 Test Hi Peter, Thank you for your feedback. If you've not yet received your test results, please read the information below before contacting us. Chronomics makes no Based on our contract obligations or to take steps at the request of an individual prior to entering into a contract to provide Services or otherwise. Webchronomics.com jbs.cam.ac.uk 2 44798886XXXX +44 7970 72XXXX Dave Holtom Chief Executive Officer Rupert, Idaho, United States View 2 valleyag.com valleywidecoop.com I am extremely satisfied with their service. Chronomics Emergency Contact Number Necessary for scientific or historical research purposes or statistical purposes in accordance with applicable laws. Thank you. Eventually I changed my PW and then the computer allowed me to proceed and complete the whole process. You may also contest a decision made about you based purely on automated processing. Poor customer service from a company that people needed at the time of Covid-19.Following on from contact from Ty, I have used the form supplied on the Trustpilot response and have still not received an answer. You have choices to prevent or limit the collection of personal data through cookies and other tracking technologies. Please fill out the contact form on the link below and we will reply as soon as possible. I'll be sure to pass on your feedback to him. See the Choices section below for further information. You may ask us to restrict the processing of your personal data in the following situations: In certain circumstances, you may ask for your personal data to be removed from our systems. Where we rely on your consent as the lawful basis for processing your personal data or need to process it in connection with a contract in place directly with you, you may ask us to provide you with a copy of that information in a structured data file. The only exceptions to this are where: None of our Sites are designed or intended for children under 13. I need to sort this prior to filling out the government locator form to return. Necessary for our legitimate interests such as improving our Sites and Services, enhancing our relationship with you and protecting our confidential and proprietary information. I can't thank you enough in advance and I'll look forward to speaking with you soon. Reply Report inappropriate content Ashtonian1954 Wigan, United Level Contributor 23,541 posts 139 reviews 205 helpful votes 4. I started to doubt I would be able to make it to the airport on time!Part of the problem was my fault. Sam and all of us at Chronomics appreciate the feedback and wish you safe travels and great weather :) If anything else, don't hesitate to contact us back.Kind Regards,Ana. It goes against our guidelines to offer incentives for reviews. Except as prohibited by applicable law, Chronomics (and its group, affiliates and representatives) expressly disclaims any and all liability for any consequential, indirect, incidental, special or exemplary damages, including without limitation any loss of revenues or profits or any loss of use of data, arising out of or connected in any way with the services, bio-infrastructure, test kits or test result; and Chronomics shall not be liable for acts, omissions or conduct of any third party (including without limitation any laboratories, healthcare providers, clinicians, contractors or otherwise) from the risk of harm or any damages from the services rendered or test kits manufactured, distributed, dispensed or sold by any third party. I have emailed asking when I can expect a Where we do not need to do this because we already have this information, from the date we received your request. We hope you have a great Christmas and wishing you all the best for 2023! I have emailed directly and also numerous times via the contact form on their Website with not even a acknowledgement from them. Finding and choosing a private coronavirus (COVID-19) test provider Still no refund!!! Both Qured and Chronomics tests should now have the number 0123 after the CE mark. Here we highlight of the Chronomics Contact Number is +44 20 8016 2620 which you can resolve your queries quickly and easily. Wishing you all the best. Here are 8 tips for writing great reviews. Any such transfer will be in compliance with applicable law. However, you may not be able to use certain features on our Sites if you choose not to accept cookies. In all other cases, your refund will be made within 14 days of your telling us you have changed your mind. That's great to hear that Ryan gave you fantastic service! Chronomics How to Contact Us - Help Center Hurdle experts have masterfully built a tech-first plug-in platform that combines a deep expertise in easy-to-manage technology with efficiencies of scale, making biology data accessible to more people. WebChronomics, Ltd. employs 111 employees. At Chronomics, were at the forefront of this revolution. Tom Stubbs email address & phone number | Chronomics, Ltd. Chronomics does not provide medical advice, nor directly administer any diagnostic medical tests, prescriptions, or other healthcare interventions. DO NOT USE THIS COMPANY. 3 Posts. These products, along with our epigenetics suite, are just the first steps towards our goal of creating a truly ubiquitous technology platform that links the biological and digital worlds. Please fill out the contact form on the link below and we will reply as soon as possible. Contact information We may share personal data as otherwise required by applicable laws or regulations. If you do not consent to the collection, use or sharing of your personal data as described in this Privacy, please do not use our Site or provide us with information. We believe biology, and how we use it in our day-to-day lives, can drive human progress in the same way digital developments have transformed our world in the last 30 years. Lab Processing As-Is. Chronomics I have requested more information regarding your order with us and I'd be happy to help resolve any ongoing issues. See the Retention and Deletion section below for further information. I printed them out on my printer instead of keeping the details on my phone, but that was my choice. Any other information about you related to the Services. We will provide this to you electronically in a structured, commonly used and machine readable form. Get the latest business insights from Dun & We use your personal data as permissible or required by law. not very helpful. Kindest regards,NiciaSocial Media Department. If you need anything else, please don't hesitate to get in touch with our team here: https://help.chronomics.com/contact-us and we'd be more than happy to help! According to the latest confirmation statements submitted on the 2020-12-31, there are currently 12 directors. Were a business thats using biomarkers - quantifiable information taken from the analysis of molecules - alongside technology to democratise the use of science and data to improve peoples lives. Instructions told us not to open cassette till we were ready to use it. Kindest regards,NiciaSocial Media Department. Like many companies, our business operations are global. This means you must go through an online registration process where you provide the required information. Except as prohibited by applicable law, the services, bio-infrastructure, test kits and test results that are made available through or via Chronomics are provided as-is and without any warranty, representations, assurances, or guarantees of any kind whatsoever, whether express or implied (either in fact or by operation of law). All of this went into our Chronomics testing kits that we could begin to introduce to the public and businesses alike. If your results weren't received in this time frame,you can get help by contacting us using this form and we'll look into this for you. you have objected to its use and our investigation is pending or you require us to keep it in connection with legal proceedings. Logistics & Fulfilment FAQs Results Delivery & Monitoring, Who We Support We may disclose personal data to law enforcement, regulators or other third parties if we believe in good faith that its necessary (a) in connection with any investigation; (b) to comply with relevant laws or to respond to subpoenas or warrants served on us; (c) to protect or defend our rights, safety or property or of users of our Services or others; and/or (d) to otherwise to establish, bring or defend a legal claim; or (e) to assist in preventing any violation of the law; (f) to enforce our Terms of Use on our Sites or our Terms and Conditions for the Services (for example, if your actions appear inconsistent with such terms). WebIf you need anything else, please don't hesitate to get in touch with our team here: https://help.chronomics.com/contact-us and we'd be more than happy to help! If you are a legal representative of an individual, by submitting that individuals personal data, you are representing that you are the individuals legal representative with the right to obtain goods or services for them. This all went to plan, despite Tom spending days in a remote part of the Andes mountain range in South America trying to get enough signal to give it all the green light. We share personal data with our affiliates, vendors, consultants, and other third-party providers who need access to such information to provide the Services or to assist us in providing the Services, including for example, we may share your information with a laboratory, healthcare provider, telemedicine organization, cloud service provider, shipping entity, or third-party such as our contractors or consultants who are assisting in the Services or providing technical support. It can take up to 48 hours for your sample to reach our lab. Modern Slavery Statement. If anyone needs to contact them to speak to a Chronomics agent this is their number: 020 3545 1030 as they dont advertise it anywhere! I have instead re booked a test with ExpressTest. Disclaimer. Contact If you haven't found the information you're looking for, you can contact our team here. Recipients of the services and test results should exercise (or obtain) professional judgement in evaluating the test results when undertaking any course of action or inaction based on the test results. To have your personal data corrected if it is inaccurate or incomplete. Apart from the cock up with TUI's very poor communications (with just about everyone concerned) regarding when our booking numbers appeared on the 'Chronomics' system, everything went to plan. We will not discriminate against you in any way based on your exercise of these rights or any rights protected by law. They are also very knowledgeable about their products, making it simple to discuss what you want or need with them. PCR test *. We hope you have a lovely Christmas and wishing you all the best. Please wait until the above time frames have passed before contacting us. We also collect your IP address and other unique identifiers of your computer, mobile phone or other device used to access our Sites. Start your journey today. All rights reserved. Tech-bio company, providing access to a bio-infrastructure to simplify and speed-up the use of biomarkers to improve everyday decisions. If you need anymore help, please don't hesitate to contact the team here: https://help.chronomics.com/contact-us and we'd be happy to help. We design and deploy bio-infrastructure across more than a dozen verticals to simplify, speed-up and scale the use of biomarkers to improve everyday decisions. Hi Ceri, Thank you for your lovely feedback. Find out how we combat fake reviews. Your personal data may be stored or shared as described in this Privacy Policy. :-). Hurdle Knowledge Base Yes, you dont have to wait days for someone technical to respond to you, our team understands knowledge bases, and your account, and well hand hold you through all your questions. You have the right to ask for a copy of the personal data that we hold about you. 99. Privacy Policy - Chronomics Very efficient service, very friendly and caring, very informative the furniture specialist were Richard and Liam, highly recommended . Privacy Policy I'm sorry to hear of any issues you had when trying to register. 2017-2023 Chronomics Inc. Hurdle is a trademark of Chronomics Inc. All rights reserved. We use cookies and other automated technologies to identify you as a unique user when visiting our Sites, to understand the search terms you use, the URL that referred you to the Site, all areas on the Sites you visit and the time of your visit to enable us to track usage, to analyse the performance of, fix errors in our Sites, for information security purposes, and to provide support for, improve, and develop the SItes or Services. PCR test (observed in-clinic) *. We use dedicated people and clever technology to safeguard our platform. Except in rare cases, we will respond to you within 1 calendar month from either: We may change this Privacy Policy from time to time. Chronomics makes no endorsement or representation as to the accreditation, licensing or good-standing of any healthcare provider under applicable laws. AI-led Risk Prediction | Screening | Oncology Specialty Services Cambridge, Cambridgeshire, United Kingdom, Masters (Molecular Biology, Biochemistry), If you're not automatically redirected, please click here. Very impressed. Chronomics is a tech-bio company on a mission to make biology accessible and actionable to everyone. Chronomics View contact profiles from Chronomics, Ltd. Popular To learn how Hurdle (a Chronomics Ltd. brand) handles your information, please see our privacy policy. Get the latest business insights from Dun & Bradstreet. Hello Karen, We are sorry to hear about your inconvenience when using our test. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. We will only retain your personal data for as long as reasonably necessary to fulfill the purposes for which we collected it . Where we rely on our legitimate interests as the lawful basis for processing your personal data for particular purposes, you may object to us using your personal data for these purposes. This could relate to your personal health and wellbeing; the cleanliness of your environment, or any number of factors that affect how you live and work. Chronomics makes no endorsement or representation as to the accreditation, licensing or good-standing of any healthcare provider under applicable laws. Should you use the websites or other applications of these third parties, you should refer to their privacy policies or for their use of your personal data. To request access to your personal data and how we process it. Again they received and signed for them. WebKontakt E-mail: hello@getklarity.shop ffnungszeiten: 09:00 Berlin Time 20:00 Berlin Klarity BVBlaak 5203011 TA RotterdamThe Netherlands Company Number: 81680554EORI number NL862179555 VAT Number: NL862179555B01Tax Number: 8621.79.555C As-Is. To complain to a data protection regulator. 2017-2023 Chronomics Limited. If you are based outside the United States, you must be over the age required by the laws of your location to use the Services. Kind regards,Ty, I had a COVID test kit that had part of the test missing.I expected to have to use a list of options on line which probably wouldn't have had the answer.Contacted the centre by email and almost immediately Sam Hodge came back with the solution.Really great service, Hi John, Thank you very much for taking the time to share your experience with us. It'll take 24-36 hours for us to process your test - this is 24-36 hours. Except as prohibited by applicable law, the services, bio-infrastructure, test kits and test results that are made available through or via Chronomics are provided as-is and without any warranty, representations, assurances, or guarantees of any kind whatsoever, whether express or implied (either in fact or by operation of law). Our Services and Results Are Not a Substitute for Medical Judgement. Cheap Covid tests available through BA and Tui may not have Click here for information on the upcoming Bank Holidays. Whenever we associate such information with you, as an identifiable individual, we treat it as personal data. Hi Brian, Thank you for your feedback. This was the 2nd time this year using chronomics. Hi Paul, Thank you for your feedback. We are Chronomics Ltd a company registered in England and Wales. Our company registration number is 11120038 and our registered office is at 1 St James Court, Norwich, Norfolk NR3 1RU. How to contact us. You can contact us by to us at support@chronomics.com . How we may contact you. After securing enough initial investment to get things off the ground, our research developed a handful of novel biomarkers that could be used for a range of purposes from human and animal health, including pets and livestock, to lifestyle decision-making. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Sign up for a free account. We may share information about you as follows: We may also share aggregated, de-identified or anonymized data, which cannot reasonably be used to identify you, for our lawful business purposes, including to analyze, build and improve our Services, and improve our products and other offerings, provided that we will not share such data in a manner that could identify you. The customer service and product quality at Chronomics have really pleased me. Anyone can write a Trustpilot review. If the COVID-19 pandemic has taught us anything, its that rapid development and collaborative innovation in biological science is crucial for humans to survive and thrive. Private Healthcare Providers I'm so sorry to hear of the issues you have experienced, and can assure you our intentions are to always give the best customer experience, and I am sorry this hasnt been the case in this instance.I can confirm, looking at your recent contact with us that the issue has been rectified, however I have sent you a follow up email with further information regarding the circumstances of your query to help you further.Wishing you all the best. In the Two-step authentication section, under Save your recover codes, click View codes. No number to ring chronomics. We will definitely use these guys again! I'll look forward to hearing from you soon. A year on, I get an email saying that I had been 'subscribed' to a service that I did not receive or want and money would be taken from my account. WebChronomics, Ltd. contact info: Phone number: +44 7970727222 Website: www.chronomics.com What does Chronomics, Ltd. do? chronomics day 2 Test - Tenerife Well get back to you as soon as possible. By submitting data of a child, you are representing that you are the parent or legal guardian of the child with the right to obtain the Services for the child. If you have an account on this Site, you can sign in and update your personal data including, where applicable, whether you wish to receive marketing messages from us or our third-party providers. On our return I asked for a refund but I was just blanked ( not possible) you provided result which were late thats it. If you need anything else, please don't hesitate to get in touch with our team here: https://help.chronomics.com/contact-us and we'd be happy to help!We hope you have a lovely week!Wishing you all the best. If you have any questions about this Policy, including any requests to exercise privacy rights, please contact the DPO using the below details: Bizspace Wimbledon,8 Lombard Road, Hi,Thank you for your feedback.I'm so sorry to hear of the issue you had when trying to locate the barcode.I am glad to hear this did get resolved, but if you need any additional assistance, please let me know by replying to the email I have sent requesting your order details with us.Again, my deepest apologies for any inconvenience.Wishing you all the best,Deborah,Social Media Department. Eventually found a TUI emergency number where a kind lady issued new bar codes and then all worked. Except as prohibited by applicable law, Chronomics (and its group, affiliates and representatives) expressly disclaims any and all liability for any consequential, indirect, incidental, special or exemplary damages, including without limitation any loss of revenues or profits or any loss of use of data, arising out of or connected in any way with the services, bio-infrastructure, test kits or test result; and Chronomics shall not be liable for acts, omissions or conduct of any third party (including without limitation any laboratories, healthcare providers, clinicians, contractors or otherwise) from the risk of harm or any damages from the services rendered or test kits manufactured, distributed, dispensed or sold by any third party. Terms & Conditions recovery Chronomics For information about how to return a saliva/NPS collection kit to us, see clause 8.2. Hurdle is devoted to one thing building bio-infrastructure that simplifies and accelerates access to biology for companies and consumers. We are really pleased to hear you were happy with our services and that you will use us again! They have excellent products and are extremely helpful. Kind regards,Tyhttps://help.hurdle.bio/contact-us - Please use this link Ronald if you do need any further assistance. This confirms they've been approved by a German organisation called TuV Sud. Hi Mrs Ryall, Thank you for your feedback. You have the following choices with respect to our use of your personal data on this Site: If you are located in the European Union or the United Kingdom, under certain circumstances, you have rights under the General Data Protection Regulation (GDPR) in relation to your personal data. I'm incredibly sorry for the negative experience you've had. Where we rely on your consent as the lawful basis for processing your personal data and special category data, you may withdraw your consent at any time. Depending on the type of Services you seek or are prescribed, such information may include: If you are a healthcare provider or telehealth organization, or its representative, suchinformation may include: If you are a laboratory or its representative,such information may include: We may receive personal data about you from healthcare providers, telehealth organizations, laboratories, our partners or other third parties used through the Services. A cookie is a small text file which a website stores on your computers hard drive, if permitted by your web browser. 64.99. Kindest regards,NiciaSocial Media Department. You can find more information about cookies and how to manage them athttp://www.allaboutcookies.org/. I need to sort this prior to filling out the government locator form to return. THEY ARE KEEN TO TAKE YOUR MONEY AND NOT REFUND WHEN YOU CANCEL YOUR ORDER IN A TIMELY MANNER! WebThank you for taking the time to leave some feedback for us here at chronomics. The website is simple to use, and they consistently offer top-notch customer support. Similar Profiles. Trying to resolve this on line only led to going round in circles. NPI number and/or licensing identification number, Date and time of interaction with our Services and/or the customer/patient, Any of your communications transmitted through Sites, Health information about you that may be required as related to the specific test (such as recent symptoms), Date and time of your consents related to the Services and/or medical treatment, Dates when such prescriptions are provided related to the Service, Results of the diagnostic or wellness test(s) you have taken, The date that test results are available to you.